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Higher education teachers and emotional labour

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References

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2012The Managed Heart3,197 cited
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2001The McDonaldization of Society1,665 cited
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1995Emotion in the Workplace: A Reappraisal1,476 cited
2002Emotion work and psychological well-being1,245 cited
1993The Affective Consequences of Service Work989 cited
1999The Disneyization of Society877 cited
1995Strategic Marketing for Educational Institutions821 cited

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Cited by

2015Bully University? The Cost of Workplace Bullying and Employee Disengagement in American Higher Education129 cited
2012Adaptation and validation of the teacher emotional labour strategy scale in China121 cited
2013"I don't think I could, you know, just teach without any emotion": Exploring the nature and origin of university teachers' emotions86 cited
2013“I don’t hide my feelings, even though I try to”: insight into teacher educator emotion display85 cited
2021Examining Academics’ Strategies for Coping With Stress and Emotions: A Review of Research63 cited
2017Examining the Factors Impacting Academics’ Psychological Well-Being: A Review of Research54 cited
2012What do you mean by "teacher"?psychological research on teacher professional identity52 cited
2020HANDLING SEXUAL ASSAULT REPORTS AS A WPA35 cited
2012Higher Education Institution branding as a component of country branding in Ghana: Renaming Kwame Nkrumah University of Science and Technology32 cited
2014Applying brand management to higher education through the use of the Brand Flux Model™– the case of Arcadia University30 cited
2006Campus spies? Using mystery students to evaluate university performance26 cited
2020Disclosure in academia:17 cited
2017Learning to feel like a lawyer: law teachers, sessional teaching and emotional labour in legal education12 cited
2018Transforming legal education through emotions12 cited