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The ABCs of QFD: formalizing the quest for cost‐effective customer delight
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The ABCs of QFD: formalizing the quest for cost‐effective customer delight (1994)The ABCs of QFD: formalizing the quest fo…The Integration of the Kano Model and SERVQUAL into the House of Quality for Developing Occupational Safety and Health Training Program (2014)The Integration of the Kano M…A cross-disciplinary approach to product development and design through quality function deployment, target costing and value engineering (2012)A cross-disciplinary approach…IMPROVING MOBILE SERVICES DESIGN: A QFD APPROACH (2007)IMPROVING MOBILE SERVICES DES…Is Quality Function Deployment Good for Product Development? Forty Companies Say Yes (1997)Is Quality Function Deploymen…Benchmarking the application of quality function deployment in rapid prototyping (1996)Benchmarking the application …A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)A three-dimensional house: extending quality function deployment in two organizations (2018)Quality Function Deployment : Integrating Customer Requirements into Product Design (1990)Quality function deployment: A literature review (2002)A fuzzy optimization model for QFD planning process using analytic network approach (2004)Integration of quality function deployment (QFD) and value engineering in improving the quality of product: A literature review (2020)Analysis of Some Essential Aspects Related to the Navigation Conditions on the Danube River (2021)Integrated Value Engineering with QFD and DFA as Product Design and Development Techniques: Literature Review (2024)Implementing Quality Function Deployment (1994)Total Quality Management: A Framework for Application in Manufacturing (1994)River Magic: Extraordinary Experience and the Extended Service Encounter (1993)Quality Function Deployment: How to Make QFD Work for You (1995)Quality function deployment (2012)Quality Function Deployment and Its Application on a Smartphone Design (2014)Quality Is Free: The Art of Making Quality Certain (1979)Quality, productivity, and competitive position (1982)Determinants of New Product Performance: A Review and Meta‐Analysis (1994)MULTIPLE PROGRESSION — A PROPOSED NEW SYSTEM FOR THE APPLICATION OF QUALITY FUNCTION DEPLOYMENT IN THE PROCESS INDUSTRY (2005)
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  • 1996Benchmarking the application of quality function deployment in rapid prototyping17 cited
  • 2012A cross-disciplinary approach to product development and design through quality function deployment, target costing and value engineering15 cited
  • 2007IMPROVING MOBILE SERVICES DESIGN: A QFD APPROACH11 cited
  • 1997Is Quality Function Deployment Good for Product Development? Forty Companies Say Yes11 cited
  • 2014The Integration of the Kano Model and SERVQUAL into the House of Quality for Developing Occupational Safety and Health Training Program5 cited

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