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Global account management: a supply-side managerial view · Study

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ArticleGlobal account management: a supply-side managerial view

Michael G. Harvey2002

Article2002

Global account management: a supply-side managerial view

Michael G. Harvey · Milorad M. Novičević · Thomas J. Hench

43 citations·0/0 files stored·Industrial Marketing Management

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Quality and Supply Management Customer Service Quality and Loyalty Outsourcing and Supply Chain Management

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References

1990Absorptive Capacity: A New Perspective on Learning and Innovation 1997Dynamic capabilities and strategic management 1937The Nature of the Firm 1987The Economic Institutions of Capitalism 1976Markets and Hierarchies: Analysis and Antitrust Implications.1992Knowledge of the Firm, Combinative Capabilities, and the Replication of Technology 1986The Economic Institutions of Capitalism 1998The Relational View: Cooperative Strategy and Sources of Interorganizational Competitive Advantage

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2006Relying on Trust in Cooperative Inter-Organizational Relationships 2015Linking key account management practices to performance outcomes 2024The knowledge-based view in international business: A systematic review of the literature and future research directions 2005Executive Insights: Global Account Management Capability: Insights from Leading Suppliers 2011Internationalizing Sales Research: Current Status, Opportunities, and Challenges

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Year2002

Typearticle

Published2002-12-30

VenueIndustrial Marketing Management

ISSN-L0019-8501

Languageen

Citations43

Files0 public / 0

ShelfQuality and Supply Management

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doi10.1016/s0019-8501(02)00280-8

openalex_workW1993553392

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