SZodixStudyAcademic Library
ShelvesOpen access
Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated
Can online reviews reveal a product's true quality?
11 references·16 citing·34 second hop
Can online reviews reveal a product's true quality? (2006)Can online reviews reveal a product's tru…The Effect of Word of Mouth on Sales: Online Book Reviews (2006)The Effect of Word of Mouth o…The One Number You Need to Grow (2004)The One Number You Need to Gr…The Impact of Online Recommendations and Consumer Feedback on Sales (2004)The Impact of Online Recommen…Word-of-mouth learning (2003)Word-of-mouth learningThe Digitization of Word of Mouth: Promise and Challenges of Online Feedback Mechanisms (2003)The Digitization of Word of M…Customer Referral Management: Optimal Reward Programs (2001)Customer Referral Management:…The Market for Evaluations (1999)The Market for EvaluationsCustomer Satisfaction and Word of Mouth (1998)Customer Satisfaction and Wor…Social Ties and Word-of-Mouth Referral Behavior (1987)Social Ties and Word-of-Mouth…A New Product Growth Model for Consumer Durables (1976)A New Product Growth Model fo…A New Product Growth for Model Consumer Durables (1969)A New Product Growth for Mode…Combating Fake News on Social Media with Source Ratings: The Effects of User and Expert Reputation Ratings (2019)Combating Fake News on Social…The effect of online reviews on product sales: A joint sentiment-topic analysis (2018)The effect of online reviews …On Self-Selection Biases in Online Product Reviews1 (2017)On Self-Selection Biases in O…Disconfirmation Effect on Online Rating Behavior: A Structural Model (2017)Disconfirmation Effect on Onl…The order effect on online review helpfulness: A social influence perspective (2016)The order effect on online re…Vocal Minority and Silent Majority: How Do Online Ratings Reflect Population Perceptions of Quality1 (2015)Vocal Minority and Silent Maj…Thumbs Up, Sales Up? The Contingent Effect of Facebook Likes on Sales Performance in Social Commerce (2015)Thumbs Up, Sales Up? The Cont…Navigating by the Stars: Investigating the Actual and Perceived Validity of Online User Ratings (2015)Navigating by the Stars: Inve…Mitigating risk in ecommerce transactions: perceptions of information credibility and the role of user-generated ratings in product quality and purchase intention (2014)Mitigating risk in ecommerce …When do consumers buy online product reviews? Effects of review quality, product type, and reviewer’s photo (2013)When do consumers buy online …Who is talking? An ontology-based opinion leader identification framework for word-of-mouth marketing in online social blogs (2011)Who is talking? An ontology-b…Do online reviews reflect a product’s true perceived quality? An investigation of online movie reviews across cultures (2010)Do online reviews reflect a p…Understanding the product information inference process in electronic word-of-mouth: An objectivity–subjectivity dichotomy perspective (2009)Understanding the product inf…An Empirical Study of Online Word of Mouth as a Predictor for Multi-product Category e-Commerce Sales (2008)An Empirical Study of Online …Designing novel review ranking systems (2007)Designing novel review rankin…All Reviews are Not Created Equal: The Disaggregate Impact of Reviews and Reviewers at Amazon.Com (2006)All Reviews are Not Created E…Prospect Theory: An Analysis of Decision under Risk (1979)A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)Limited-dependent and qualitative variables in econometrics (1983)Electronic word-of-mouth via consumer-opinion platforms: What motivates consumers to articulate themselves on the Internet? (2004)What Makes Online Content Viral? (2011)Information and Consumer Behavior (1970)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Influence of e-WOM engagement on consumer purchase intention in social commerce (2018)Exploring how consumer goods companies innovate in the digital age: The role of big data analytics companies (2020)How online reviews affect purchase intention: a new model based on the stimulus-organism-response (S-O-R) framework (2020)A Simple Model of Herd Behavior (1992)Word-of-Mouth Communication and Social Learning (1995)Why Imitate, and If So, How? (1998)Web reviews influence on expectations and purchasing intentions of hotel potential customers (2013)The influence of e-word-of-mouth on hotel occupancy rate (2016)Building Effective Online Marketplaces with Institution-Based Trust (2004)Using Online Conversations to Study Word-of-Mouth Communication (2004)The influence of internet customer reviews on the online sales and prices in hotel industry (2011)Do actions speak louder than voices? The signaling role of social information cues in influencing consumer purchase decisions (2014)Do I Follow My Friends or the Crowd? Information Cascades in Online Movie Ratings (2015)The Role of Market Forces in Assuring Contractual Performance (1981)Managerial Incentive Problems: A Dynamic Perspective (1999)The Eigentrust algorithm for reputation management in P2P networks (2003)Medical Innovation: A Diffusion Study. (1967)Trust among strangers in internet transactions: Empirical analysis of eBay' s reputation system (2004)Customer Engagement Behavior: Theoretical Foundations and Research Directions (2010)Consumer engagement in a virtual brand community: An exploratory analysis (2011)Effects of Word-of-Mouth and Product-Attribute Information on Persuasion: An Accessibility-Diagnosticity Perspective (1991)The Effect of On-Line Consumer Reviews on Consumer Purchasing Intention: The Moderating Role of Involvement (2007)Impact of Online Consumer Reviews on Sales: The Moderating Role of Product and Consumer Characteristics (2010)Electronic word-of-mouth in hospitality and tourism management (2007)Building and sustaining profitable customer loyalty for the 21st century (2004)The Nature and Role of Feedback Text Comments in Online Marketplaces: Implications for Trust Building, Price Premiums, and Seller Differentiation (2006)Exploring the relationship between leadership, operational practices, institutional pressures and environmental performance: A framework for green supply chain (2014)
this work references cited by second hop

References

  • 1969A New Product Growth for Model Consumer Durables5,999 cited
  • 2006The Effect of Word of Mouth on Sales: Online Book Reviews5,993 cited
  • 1976A New Product Growth Model for Consumer Durables3,948 cited
  • 2003The Digitization of Word of Mouth: Promise and Challenges of Online Feedback Mechanisms3,439 cited
  • 1987Social Ties and Word-of-Mouth Referral Behavior2,389 cited
  • 1998Customer Satisfaction and Word of Mouth2,105 cited
  • 2004The One Number You Need to Grow2,034 cited
  • 2004The Impact of Online Recommendations and Consumer Feedback on Sales404 cited
  • 2003Word-of-mouth learning401 cited
  • 2001Customer Referral Management: Optimal Reward Programs316 cited
  • 1999The Market for Evaluations274 cited

Cited by

  • 2013When do consumers buy online product reviews? Effects of review quality, product type, and reviewer’s photo380 cited
  • 2015Navigating by the Stars: Investigating the Actual and Perceived Validity of Online User Ratings329 cited
  • 2007Designing novel review ranking systems322 cited
  • 2019Combating Fake News on Social Media with Source Ratings: The Effects of User and Expert Reputation Ratings

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

318 cited
  • 2018The effect of online reviews on product sales: A joint sentiment-topic analysis315 cited
  • 2011Who is talking? An ontology-based opinion leader identification framework for word-of-mouth marketing in online social blogs303 cited
  • 2017On Self-Selection Biases in Online Product Reviews1303 cited
  • 2015Vocal Minority and Silent Majority: How Do Online Ratings Reflect Population Perceptions of Quality1278 cited
  • 2014Mitigating risk in ecommerce transactions: perceptions of information credibility and the role of user-generated ratings in product quality and purchase intention258 cited
  • 2006All Reviews are Not Created Equal: The Disaggregate Impact of Reviews and Reviewers at Amazon.Com240 cited
  • 2008An Empirical Study of Online Word of Mouth as a Predictor for Multi-product Category e-Commerce Sales236 cited
  • 2010Do online reviews reflect a product’s true perceived quality? An investigation of online movie reviews across cultures235 cited
  • 2009Understanding the product information inference process in electronic word-of-mouth: An objectivity–subjectivity dichotomy perspective226 cited
  • 2016The order effect on online review helpfulness: A social influence perspective210 cited
  • 2017Disconfirmation Effect on Online Rating Behavior: A Structural Model193 cited
  • 2015Thumbs Up, Sales Up? The Contingent Effect of Facebook Likes on Sales Performance in Social Commerce181 cited