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Pricing, Frills, and Customer Ratings
16 references·16 citing·41 second hopsampled
Pricing, Frills, and Customer Ratings (2010)Pricing, Frills, and Customer RatingsThe Role of Targeted Communication and Contagion in Product Adoption (2008)The Role of Targeted Communic…Third-Party Product Review and Firm Marketing Strategy (2005)Third-Party Product Review an…The Targeting of Advertising (2005)The Targeting of AdvertisingUsing Online Conversations to Study Word-of-Mouth Communication (2004)Using Online Conversations to…A New Product Growth for Model Consumer Durables (2004)A New Product Growth for Mode…The rewards to meeting or beating earnings expectations (2002)The rewards to meeting or bea…Reward Programs and Tacit Collusion (2001)Reward Programs and Tacit Col…What You Don't Know About Customer-Perceived Quality: The Role of Customer Expectation Distributions (1999)What You Don't Know About Cus…Signaling Quality with a Money-Back Guarantee: The Role of Transaction Costs (1995)Signaling Quality with a Mone…Customer Satisfaction Incentives (1994)Customer Satisfaction Incenti…New Product Diffusion Models in Marketing: A Review and Directions for Research (1991)New Product Diffusion Models …New Product Diffusion Models in Marketing: A Review and Directions for Research (1990)New Product Diffusion Models …A "Signal-Jamming" Theory of Predation (1986)A "Signal-Jamming" Theory of …Introduction Strategy for New Products with Positive and Negative Word-of-Mouth (1984)Introduction Strategy for New…A New Product Growth Model for Consumer Durables (1976)A New Product Growth Model fo…A New Product Growth for Model Consumer Durables (1969)A New Product Growth for Mode…Impact of Social Interactions on Duopoly Competition with Quality Considerations (2021)Impact of Social Interactions…Online Product Reviews-Triggered Dynamic Pricing: Theory and Evidence (2019)Online Product Reviews-Trigge…Socially Nudged: A Quasi-Experimental Study of Friends’ Social Influence in Online Product Ratings (2018)Socially Nudged: A Quasi-Expe…When Online Reviews Meet Sales Volume Information: Is More or Accurate Information Always Better? (2017)When Online Reviews Meet Sale…On Self-Selection Biases in Online Product Reviews1 (2017)On Self-Selection Biases in O…To Keep or Not to Keep: Effects of Online Customer Reviews on Product Returns (2016)To Keep or Not to Keep: Effec…Design of Consumer Review Systems and Product Pricing (2015)Design of Consumer Review Sys…Crowd intelligence: Analyzing online product reviews for preference measurement (2015)Crowd intelligence: Analyzing…An agency perspective on service triads: Linking operational and financial performance (2014)An agency perspective on serv…Facilitating Fit Revelation in the Competitive Market (2012)Facilitating Fit Revelation i…Advertising and Consumers' Communications (2012)Advertising and Consumers' Co…Add-on Pricing by Asymmetric Firms (2012)Add-on Pricing by Asymmetric …(De)marketing to Manage Consumer Quality Inferences (2012)(De)marketing to Manage Consu…Online Product Opinions: Incidence, Evaluation and Evolution (2011)Online Product Opinions: Inci…Estimating aggregate consumer preferences from online product reviews (2010)Estimating aggregate consumer…The Role of Within-Brand and Cross-Brand Communications in Competitive Growth (2009)The Role of Within-Brand and …Innovation characteristics and innovation adoption-implementation: A meta-analysis of findings (1982)Models of technology diffusion (2000)Electronic word-of-mouth in hospitality and tourism management (2007)Exploring the value of online product reviews in forecasting sales: The case of motion pictures (2007)Industrial Market Structure and Economic Performance. (1971)Financial Intermediation and Delegated Monitoring (1984)Equilibrium Unemployment as a Worker Discipline Device (1986)Do LBO Supermarkets Charge More? An Empirical Analysis of the Effects of LBOs on Supermarket Pricing (1995)Strategic Manipulation of Internet Opinion Forums: Implications for Consumers and Firms (2006)A search cost model of obfuscation (2012)The Strength of Weak Ties (1973)Biases in Dynamic Models with Fixed Effects (1981)Some Tests of Specification for Panel Data: Monte Carlo Evidence and an Application to Employment Equations (1991)Effects of Word-of-Mouth versus Traditional Marketing: Findings from an Internet Social Networking Site (2009)Impact of Online Consumer Reviews on Sales: The Moderating Role of Product and Consumer Characteristics (2010)Popularity of Brand Posts on Brand Fan Pages: An Investigation of the Effects of Social Media Marketing (2012)Diffusion of Innovations (1963)The Use of Partial Least Squares Structural Equation Modeling in Strategic Management Research: A Review of Past Practices and Recommendations for Future Applications (2012)Diffusion of Innovations 1 (2019)Advertising as Information (1974)A Model of Sales. (1980)Price and Advertising Signals of Product Quality (1986)Targeted advertising and advertising avoidance (2013)Targeted Online Advertising: Using Reciprocity Appeals to Increase Acceptance among Users of Free Web Services (2013)Preparing for an Era of Deepfakes and AI-Generated Ads: A Framework for Understanding Responses to Manipulated Advertising (2021)An Empirical Evaluation of Accounting Income Numbers (1968)Earnings Management During Import Relief Investigations (1991)Detecting Earnings Management. (1995)The economic implications of corporate financial reporting (2005)Real and Accrual-Based Earnings Management in the Pre- and Post-Sarbanes-Oxley Periods (2008)Understanding earnings quality: A review of the proxies, their determinants and their consequences (2010)Marketing Research (1970)The Antecedents and Consequences of Customer Satisfaction for Firms (1993)The Effect of Word of Mouth on Sales: Online Book Reviews (2006)Sequential and Temporal Dynamics of Online Opinion (2011)Online Reputation Management: Estimating the Impact of Management Responses on Consumer Reviews (2017)Conceptualizing the electronic word-of-mouth process: What we know and need to know about eWOM creation, exposure, and evaluation (2019)The diffusion of innovations (1983)Innovation and diffusion in small firms: Theory and evidence (1994)Commercial Scenarios for the Web: Opportunities and Challenges (2006)What Makes Online Content Viral? (2011)
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References

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  • 2004Using Online Conversations to Study Word-of-Mouth Communication2,600 cited
  • 2004A New Product Growth for Model Consumer Durables2,413 cited
  • 1991New Product Diffusion Models in Marketing: A Review and Directions for Research2,090 cited
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  • 1990New Product Diffusion Models in Marketing: A Review and Directions for Research702 cited
  • 2005The Targeting of Advertising522 cited
  • 1986A "Signal-Jamming" Theory of Predation465 cited
  • 1995Signaling Quality with a Money-Back Guarantee: The Role of Transaction Costs442 cited
  • 1999What You Don't Know About Customer-Perceived Quality: The Role of Customer Expectation Distributions391 cited
  • 1984Introduction Strategy for New Products with Positive and Negative Word-of-Mouth387 cited
  • 2005Third-Party Product Review and Firm Marketing Strategy376 cited
  • 1994Customer Satisfaction Incentives344 cited
  • 2001Reward Programs and Tacit Collusion321 cited

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2008
The Role of Targeted Communication and Contagion in Product Adoption
308 cited

Cited by

  • 2011Online Product Opinions: Incidence, Evaluation and Evolution618 cited
  • 2010Estimating aggregate consumer preferences from online product reviews342 cited
  • 2017On Self-Selection Biases in Online Product Reviews1303 cited
  • 2018Socially Nudged: A Quasi-Experimental Study of Friends’ Social Influence in Online Product Ratings204 cited
  • 2016To Keep or Not to Keep: Effects of Online Customer Reviews on Product Returns168 cited
  • 2015Crowd intelligence: Analyzing online product reviews for preference measurement150 cited
  • 2009The Role of Within-Brand and Cross-Brand Communications in Competitive Growth133 cited
  • 2019Online Product Reviews-Triggered Dynamic Pricing: Theory and Evidence117 cited
  • 2012(De)marketing to Manage Consumer Quality Inferences115 cited
  • 2012Add-on Pricing by Asymmetric Firms114 cited
  • 2017When Online Reviews Meet Sales Volume Information: Is More or Accurate Information Always Better?111 cited
  • 2012Facilitating Fit Revelation in the Competitive Market97 cited
  • 2012Advertising and Consumers' Communications94 cited
  • 2015Design of Consumer Review Systems and Product Pricing94 cited
  • 2014An agency perspective on service triads: Linking operational and financial performance85 cited
  • 2021Impact of Social Interactions on Duopoly Competition with Quality Considerations74 cited