Filling China's Staffing Gap

Thomas Patrick Cullen

12 citations0/0 files storedCornell Hotel and Restaurant Administration Quarterly

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Hospitality and Tourism Education Diverse Aspects of Tourism Research Higher Education and Employability

Abstract

When China reopened its doors to the west, it was ill equipped to handle foreign visitors. Now hotel construction is booming, but Chinese hospitality education lags behind

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1985Training China's Managers

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2000Service quality in China’s hotel industry: a perspective from tourists and hotel managers 2002Desirable leadership behaviours of multi‐cultural managers in China 2019Shine bright like a star: Hotel performance and guests’ expectations based on star ratings 2015Service experience through the eyes of budget hotel guests: Do factors of importance influence performance dimensions?2015Factors accounting for labour turnover in the hospitality industry in Sunyani Municipality, Ghana

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