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Customers' adoption of banking channels in Hong Kong
16 references·16 citing·41 second hopsampled
Customers' adoption of banking channels in Hong Kong (2005)Customers' adoption of banking channels i…The adoption of electronic banking technologies by US consumers (2004)The adoption of electronic ba…The diffusion of Internet banking among Singapore consumers (2003)The diffusion of Internet ban…Internet banking adoption among mature customers: early majority or laggards? (2003)Internet banking adoption amo…Determinants of user acceptance of Internet banking: an empirical study (2003)Determinants of user acceptan…Barriers to Internet banking adoption: a qualitative study among corporate customers in Thailand (2003)Barriers to Internet banking …Internet-based e-banking and consumer attitudes: an empirical study (2002)Internet-based e-banking and …Factors underlying attitude formation towards online banking in Finland (2002)Factors underlying attitude f…Consumer attitude and the usage and adoption of home‐based banking in the United Kingdom (2002)Consumer attitude and the usa…Online banking: a field study of drivers, development challenges, and expectations (2001)Online banking: a field study…Changes in the banking sector – the case of Internet banking in the UK (2000)Changes in the banking sector…The adoption of virtual banking: an empirical study (1999)The adoption of virtual banki…Provision of electronic banking in the UK and the Republic of Ireland (1999)Provision of electronic banki…Adoption of Internet banking by Australian consumers: an empirical investigation (1999)Adoption of Internet banking …Attitudes, Personality and Behavior (1988)Attitudes, Personality and Be…Prediction of goal-directed behavior: Attitudes, intentions, and perceived behavioral control (1986)Prediction of goal-directed b…Understanding Attitudes and Predicting Social Behavior (1980)Understanding Attitudes and P…Disruptive technology and AI in the banking industry of an emerging market (2022)Disruptive technology and AI …The Characteristics and Portfolio Behavior of Bitcoin Investors: Evidence from Indirect Cryptocurrency Investments (2021)The Characteristics and Portf…The moderating role of gender and age in the adoption of mobile wallet (2020)The moderating role of gender…Role of Mediator in Examining the Influence of Antecedents of Mobile Wallet Adoption on Attitude and Intention (2020)Role of Mediator in Examining…The Moderating Effect of Demographic Variables on Mobile Banking Adoption: An Empirical Investigation (2018)The Moderating Effect of Demo…Management dynamics in the knowledge economy (2016)Management dynamics in the kn…Jordanian consumers’ adoption of telebanking (2016)Jordanian consumers’ adoption…Factors influencing adoption of e-payment systems: an empirical study on Iranian customers (2016)Factors influencing adoption …Customers’ Intention and Adoption of Telebanking in Jordan (2016)Customers’ Intention and Adop…What drives consumers to participate into family takaful schemes? A literature review (2013)What drives consumers to part…Attitudes towards mobile banking: are there any differences between users and non-users? (2013)Attitudes towards mobile bank…Understanding multi-channel banking customers (2009)Understanding multi-channel b…CRM literature: conceptual and functional insights by keyword analysis (2009)CRM literature: conceptual an…Analyzing the use of UTAUT model in explaining an online behaviour: Internet banking adoption (2009)Analyzing the use of UTAUT mo…Perceived risk and Chinese consumers' internet banking services adoption (2008)Perceived risk and Chinese co…An overview of mobile banking adoption among the urban community (2006)An overview of mobile banking…Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Self-efficacy: Toward a unifying theory of behavioral change. (1977)Self-efficacy: Toward a unifying theory of behavioral change. (1977)The theory of planned behavior (1991)Efficacy of the Theory of Planned Behaviour: A meta‐analytic review (2001)Perceived Behavioral Control, Self‐Efficacy, Locus of Control, and the Theory of Planned Behavior 1 (2002)User Acceptance of Computer Technology: A Comparison of Two Theoretical Models (1989)An investigation into the acceptance of online banking in Saudi Arabia (2008)Consumer attitude and intention to adopt mobile wallet in India – An empirical study (2019)A technology acceptance model for empirically testing new end-user information systems : theory and results (1985)Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)Research methods for business: A skill building approach (1993)Consumers’ attitudes towards online and mobile banking in China (2005)Understanding the attitude and intention to use smartphone chatbots for shopping (2020)The Measurement of End-User Computing Satisfaction (1988)The Internet and International Marketing (1996)The key determinants of Internet banking service quality: a content analysis (2001)An analysis of the e‐service literature: towards a research agenda (2006)Customer engagement in service (2017)A Logit Model of Brand Choice Calibrated on Scanner Data (1983)Impact of Sales Promotions on When, What, and How Much to Buy (1988)Adoption of internet banking: An empirical study in Hong Kong (2006)Factors Affecting Individuals to Adopt Mobile Banking: Empirical Evidence from the Utaut Model (2012)Factors influencing adoption of mobile banking by Jordanian bank customers: Extending UTAUT2 with trust (2017)Diffusion of Innovations 1 (2019)Organizational Strategy, Structure, and Process (1978)Electronic markets and electronic hierarchies (1987)Determinants of New Product Performance: A Review and Meta‐Analysis (1994)Internet banking adoption strategies for a developing country: the case of Thailand (2005)Consumer resistance to internet banking: postponers, opponents and rejectors (2008)Digital banking, customer experience and bank financial performance (2018)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Integrating technology readiness into technology acceptance: The TRAM model (2007)Understanding the Internet banking adoption: A unified theory of acceptance and use of technology and perceived risk application (2013)Understanding the Blockchain technology adoption in supply chains-Indian context (2018)The Market for "Lemons": Quality Uncertainty and the Market Mechanism (1970)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)The impact of cognitive absorption on perceived usefulness and perceived ease of use in on-line learning: an extension of the technology acceptance model (2004)The impact of Web quality and playfulness on user acceptance of online retailing (2007)Impact of Technostress on End-User Satisfaction and Performance (2010)From Intentions to Actions: A Theory of Planned Behavior (1985)
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References

  • 1980Understanding Attitudes and Predicting Social Behavior25,805 cited
  • 1988Attitudes, Personality and Behavior6,824 cited
  • 1986Prediction of goal-directed behavior: Attitudes, intentions, and perceived behavioral control5,523 cited
  • 2003Determinants of user acceptance of Internet banking: an empirical study1,361 cited
  • 1999Adoption of Internet banking by Australian consumers: an empirical investigation1,140 cited
  • 2002Internet-based e-banking and consumer attitudes: an empirical study1,035 cited
  • 2003The diffusion of Internet banking among Singapore consumers702 cited
  • 2002Factors underlying attitude formation towards online banking in Finland597 cited
  • 2000Changes in the banking sector – the case of Internet banking in the UK591 cited
  • 1999Provision of electronic banking in the UK and the Republic of Ireland548 cited
  • 2002Consumer attitude and the usage and adoption of home‐based banking in the United Kingdom546 cited
  • 2004The adoption of electronic banking technologies by US consumers530 cited
  • 2001Online banking: a field study of drivers, development challenges, and expectations473 cited
  • 1999The adoption of virtual banking: an empirical study427 cited
  • 2003

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Barriers to Internet banking adoption: a qualitative study among corporate customers in Thailand
386 cited
  • 2003Internet banking adoption among mature customers: early majority or laggards?370 cited
  • Cited by

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    • 2016Factors influencing adoption of e-payment systems: an empirical study on Iranian customers136 cited
    • 2008Perceived risk and Chinese consumers' internet banking services adoption131 cited
    • 2016Jordanian consumers’ adoption of telebanking127 cited
    • 2018The Moderating Effect of Demographic Variables on Mobile Banking Adoption: An Empirical Investigation127 cited
    • 2006An overview of mobile banking adoption among the urban community127 cited
    • 2016Customers’ Intention and Adoption of Telebanking in Jordan125 cited
    • 2009Analyzing the use of UTAUT model in explaining an online behaviour: Internet banking adoption117 cited
    • 2009CRM literature: conceptual and functional insights by keyword analysis110 cited
    • 2022Disruptive technology and AI in the banking industry of an emerging market99 cited
    • 2013Attitudes towards mobile banking: are there any differences between users and non-users?89 cited
    • 2009Understanding multi-channel banking customers89 cited
    • 2016Management dynamics in the knowledge economy88 cited
    • 2013What drives consumers to participate into family takaful schemes? A literature review82 cited