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Use of the written contract in long-lasting business relationships · Study

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ArticleUse of the written contract in long-lasting business relationships

Tommy Roxenhall2004

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Articlegreen2004

Use of the written contract in long-lasting business relationships

Tommy Roxenhall · Pervez Nasim Ghauri

98 citations·0/0 files stored·Industrial Marketing Management

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Customer Service Quality and Loyalty Outsourcing and Supply Chain Management Law, Economics, and Judicial Systems

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References

1984Case Study Research: Design and Methods 1991Case Study Research: Design and Methods 1994The Commitment-Trust Theory of Relationship Marketing 1987The Economic Institutions of Capitalism 1986The Economic Institutions of Capitalism 1974Toward a Theory of Property Rights 2002Do formal contracts and relational governance function as substitutes or complements?1993Calculativeness, Trust, and Economic Organization

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Year2004

Typearticle

Published2004-01-02

VenueIndustrial Marketing Management

ISSN-L0019-8501

Languageen

Citations98

Files0 public / 0

ShelfCustomer Service Quality and Loyalty

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doi10.1016/j.indmarman.2003.10.015

openalex_workW1995243296

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