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An Analysis of Customer Retention and Insurance Claim Patterns Using Data Mining: A Case Study
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  • 2010IMPROVING PURCHASING BEHAVIOR PREDICTIONS BY DATA AUGMENTATION WITH SITUATIONAL VARIABLES35 cited
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  • 2021Health insurance policy renewal: an exploration of reputation, performance, and affect to understand customer inertia

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25 cited
  • 2002A mathematical programming approach to optimise insurance premium pricing within a data mining framework24 cited
  • 2018Forecasting the next likely purchase events of insurance customers23 cited
  • 2004A Personalized Defection Detection and Prevention Procedure based on the Self-Organizing Map and Association Rule Mining: Applied to Online Game Site21 cited