References

• 1999Introduction to Matrix Analytic Methods in Stochastic Modeling1,988 cited
• 2000Channel Dynamics Under Price and Service Competition801 cited
• 1990Optimal Incentive-Compatible Priority Pricing for the M/M/1 Queue548 cited
• 1985Pricing computer services: queueing effects352 cited
• 1998Price, delivery time guarantees and capacity selection308 cited
• 2000Introduction to Matrix Analytic Methods in Stochastic Modeling285 cited
• 1990User Delay Costs and Internal Pricing for a Service Facility281 cited
• 2000Price and Time Competition for Service Delivery281 cited
• 1997Pricing, Production, Scheduling, and Delivery-Time Competition258 cited
• 2007Competition in Service Industries237 cited
• 2003Product Differentiation and Capacity Cost Interaction in Time and Price Sensitive Markets224 cited
• 2003Customer lead time management when both demand and price are lead time sensitive221 cited
• 2004Pricing and Priority Auctions in Queueing Systems with a Generalized Delay Cost Structure189 cited
• 1994Pricing and Delivery-Time Performance in a Competitive Environment188 cited
• 1998Lead-time setting, capacity utilization, and pricing decisions under lead-time dependent demand