Task-based process know-how reuse and proactive information delivery in TaskNavigator

Abstract

Knowledge management approaches for weakly-structured, adhoc knowledge work processes need to be lightweight, i.e., they cannot rely on high upfront modeling efforts. This paper presents TaskNavigator, a novel prototype to support weakly-structured processes by integrating a standard task list application with a state-of-the-art document classification system. The resulting system allows for a task-oriented view on office workers' personal knowledge spaces in order to realize a proactive and contextsensitive information support during daily, knowledge-intensive tasks. Moreover, TaskNavigator supports process know-how reuse by proactively suggesting similar tasks or relevant process models, based on textual similarities. Finally, we report on a feasibility test and a case study that have been conducted in order to evaluate the system in the context of daily research task management and software requirements analysis.

Cite this work

No public copy is stored for this record, so only the metadata is cited.

Stored only when both papers are in the corpus — 34 citations exist upstream.

Papers that cite the same references — the relational fallback while embeddings are still backfilling.