Decision Support Systems

Elizabethann O’Sullivan

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Decision Support System Applications Evaluation and Performance Assessment Complex Systems and Decision Making

Abstract

Decision Support Systems (DSS) are automated information systems designed to aid administrative decision making. This article reviews the literature on the design, implementation, and evaluation of DSS. Based on the review, the article suggests that evaluators act as liaisons between designers and managers, identify and collect data for DSS, and evaluate DSS. The DSS literature supports the value of collaboration between evaluators and users, and it suggests how to improve their relationships. The emphasis of DSS designers on decision-making styles may provide a new dimensionfor research on evaluation.

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2018Utilization-Focused Evaluation 1965Planning and Control Systems: A Framework for Analysis 1978Decision support systems : an organizational perspective 1982Building effective decision support systems 1976Analysis for Public Decisions 1981Research On the Utilization of Evaluations 1976Analysis for Public Decisions 1981Value Analysis: Justifying Decision Support Systems

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1998Developing a theory of construction problem solving 2010A Study on the Factors of Smart-phone Selection Centered on Actual Users

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