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TQM Implementation in a Healthcare and Pharmaceutical Logistics Organization: The Case of Zuellig Pharma in Taiwan
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TQM Implementation in a Healthcare and Pharmaceutical Logistics Organization: The Case of Zuellig Pharma in Taiwan (2004)TQM Implementation in a Healthcare and Ph…Business Process Reengineering in Healthcare: Literature Review on the Methodologies and Approaches (2016)Business Process Reengineerin…10.5937/sjas11-6751 = Reinvention of the public sector: Total quality management and change management (2014)10.5937/sjas11-6751 = Reinven…Implementation of TQM: A Case Study in an Auto Company (2011)Implementation of TQM: A Case…Sustainability of continuous improvement systems in industry: Survey of BAC and Navarre (2010)Sustainability of continuous …A fuzzy group decision-making model with risk-taking attitudes in quality function deployment (2009)A fuzzy group decision-making…Total Quality Management: A critical analysis from a complexity approach (2008)Total Quality Management: A c…The House of Quality (1988)Fuzzy sets (1996)Quality function deployment: A literature review (2002)Fuzzy logic based game theory applications in multi-criteria decision making process (2013)An ordinal scale-based GDM approach to prioritize customer requirements in QFD product planning (2019)Case Study Research: Design and Methods (1984)Building Theories from Case Study Research (1989)Building theories from case study research (2009)JIT and TQM: a case for joint implementation (1995)Critical success factors and problems in ISO 9000 maintenance (2009)Critical Success Factors (2010)Predictors and outcomes of openness to changes in a reorganizing workplace. (2000)The New Public Service: Serving Rather than Steering (2000)Public Management Reform: A Comparative Analysis (2004)The entrepreneurial facets of public administration (2015)(Im)Possibilidades da aplicação do Modelo de Excelência em Gestão Pública (MEGP) (2016)Organizational factors, organizational culture, job satisfaction and entrepreneurial orientation in public administration (2016)The Measurement of Observer Agreement for Categorical Data (1977)How to solve the cost crisis in health care. (2011)The New Industrial Engineering: Information Technology and Business Process Redesign (2011)A technique for measurement of attitudes (1932)Decoding the DNA of the Toyota Production System (1999)Survey research in operations management: a process‐based perspective (2002)Impact of kaizen on firm's competitive advantage in a Japanese owned company in Malaysia (2015)Difficulty in implementing continuous improvement – Rasch measurement analysis (2018)Barriers to effectively implementing continuous improvement in Spanish firms (2019)
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Cited by

  • 2010Sustainability of continuous improvement systems in industry: Survey of BAC and Navarre18 cited
  • 2008Total Quality Management: A critical analysis from a complexity approach16 cited
  • 201410.5937/sjas11-6751 = Reinvention of the public sector: Total quality management and change management12 cited
  • 2016Business Process Reengineering in Healthcare: Literature Review on the Methodologies and Approaches11 cited
  • 2009A fuzzy group decision-making model with risk-taking attitudes in quality function deployment9 cited
  • 2011Implementation of TQM: A Case Study in an Auto Company8 cited

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