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Shall We Get Rid of the Reference Desk?

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References

2008Reference Transactions Analysis: The Cost-Effectiveness of Staffing a Traditional Academic Reference Desk72 cited
1995Is traditional reference service obsolete?48 cited

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2015Sign, Sign, Everywhere a Sign: What Does “Reference” Mean to Academic Library Users?14 cited
2019Exploration of reference models in a public university system13 cited
2016Where did the reference desk go? Transforming staff and space to meet user needs12 cited
2015A Mixed Methods Approach to Assessing Roaming Reference Services11 cited
2019Reframing Reference for Marginalized Students: A Participatory Visual Study9 cited
2019Evaluation of User’s Satisfaction with Reference Services in Selected Federal University Libraries in Southeastern Nigeria8 cited
2019Graduate researchers’ perceptions and expectations8 cited
2015Staffing an Information Desk for Maximum Responsiveness and Effectiveness in Meeting Research and Computing Needs in an Academic Library6 cited
2023Reference in urban public libraries: current trends and future implications5 cited
2019Affirming the research party reference model5 cited
2017Amplify Your Impact: Throwing a Research Party, Deconstructing the Reference Desk: Bringing a Social Component to Research

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3 cited

2022What Do Reference Librarians Do Now?3 cited

2019Addressing the Dilemma of the Ironic Librarian: Self-Reported Strategies Librarians Use to Enhance Approachability3 cited

2020A close look: roving reference in a community college library information commons3 cited

2018Reference service redesign: Does incorporating student employee feedback increase feelings of empowerment?2 cited