Reference Service in Academic Libraries: Accommodation of International Students

Olugbenga I. Ademodi

12 citations0/0 files storedLincoln (University of Nebraska)

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Library Science and Information Literacy Library Science and Information Library Science and Administration

Abstract

This paper examines reference service in academic libraries, especially as it relates to international students. This group of students may experience hardship when faced with a new cultural and educational environment which is most times different from what they are used to. After a discussion of the planning process, the Association for College and Research Libraries (ACRL) standards, and the relationship of assessment to the standards, the article will investigate the nature, objectives, and value of reference service in academic libraries along with the special problems associated with reference service for international students. Assessment practices and the particular difficulties associated with assessment will then be explored.

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References

2004Usage of academic libraries: the role of service quality, resources, and user characteristics 2005Reference service to international students: A field stimulation research study 2007Evaluation of Reference Services—A Review 1999Best value – the impact on libraries: practical steps in demonstrating best value 1986Reference Service Standards, Performance Criteria, and Evaluation.

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2019Reframing Reference for Marginalized Students: A Participatory Visual Study 2019Evaluation of User’s Satisfaction with Reference Services in Selected Federal University Libraries in Southeastern Nigeria 2018International Students and Academic Libraries 2014The Relationship between International Student Library Use and Information Needs 2024Information Literacy Skills of Students in Secondary Schools with African Perspective. A Literature Review 2017The Experience of International Students at Cross-Border University Libraries 2021Towards transformative enagagement: The international and foreign student stakeholder in the academic library; a view from the subaltern

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