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Reference Service Standards, Performance Criteria, and Evaluation. · Study

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ArticleReference Service Standards, Performance Criteria, and Evaluation.

Diane G. Schwartz1986

Article1986

Reference Service Standards, Performance Criteria, and Evaluation.

Diane G. Schwartz · Dottie Eakin

22 citations·0/0 files stored·The Journal of Academic Librarianship

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Library Science and Information Literacy Library Science and Information Library Science and Administration

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1999Attribution theory and academic library performance evaluation 2011Reference Service in Academic Libraries: Accommodation of International Students 1998“I know it when i see it”: Assessing good teaching 1990Accuracy of information provision: the need for client-centred service 1991Ensuring Quality Reference Desk Service: The Introduction of a Peer Process.2000Paraprofessionals at the Reference Desk 1996Reference Communication: Commonalities in the Worlds of Medicine and Librarianship 1994Developing Behavioral Reference Desk Performance Standards.

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Year1986

Typearticle

Published1986-01-01

VenueThe Journal of Academic Librarianship

ISSN-L0099-1333

Languageen

Citations22

Files0 public / 0

ShelfLibrary Science and Information Literacy

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openalex_workW33692105

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