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Outsourcing to increase service capacity in a New Zealand hospital
10 references·3 citing·35 second hop
Outsourcing to increase service capacity in a New Zealand hospital (1999)Outsourcing to increase service capacity …Service Operations Management (2008)Service Operations ManagementStrategy as a field of study: Why search for a new paradigm? (2007)Strategy as a field of study:…Service operations management : strategy, design, and delivery (1997)Service operations management…Outsourcing in Brief (1997)Outsourcing in BriefThe truth about outsourcing (1995)The truth about outsourcingCompetitive Organizational Behavior: Toward an Organizationally-Based Theory of Competitive Advantage (1994)Competitive Organizational Be…Service management effectiveness: balancing strategy, organization and human resources, operations, and marketing (1990)Service management effectiven…Restoring Our Competitive Edge: Competing through Manufacturing. (1985)Restoring Our Competitive Edg…Case Study Research: Design and Methods (1984)Case Study Research: Design a…Production & Operations Management: A Life Cycle Approach (1973)Production & Operations Manag…Information technology management and service performance management capabilities: an empirical study of the service supply chain management process (2021)Information technology manage…A framework for outsourcing facilities management services in Nigeria's public hospitals (2014)A framework for outsourcing f…Outsourcing in the Healthcare Sector-A State-of-the-Art Review (2011)Outsourcing in the Healthcare…Competitive Strategy: Techniques for Analyzing Industries and Competitors (1980)A resource‐based view of the firm (1984)Hot Spots and Blind Spots: Geographical Clusters of Firms and Innovation (1996)Dynamic capabilities and strategic management (1997)Corporate social responsibility, firm value and financial performance in Brazil (2011)A review of research on outward foreign direct investment from emerging countries, including China: what do we know, how do we know and where should we be heading? (2017)Firm Resources and Sustained Competitive Advantage (1991)Firm resources and sustained competitive advantage (2004)Strategy-Process Research: What Have We Learned and What Is Still to Be Explored (2006)Invited Editorial: Why Micro-Foundations for Resource-Based Theory Are Needed and What They May Look Like (2010)Capturing Causal Complexity: Heuristics for Configurational Theorizing (2020)Theory of constraints and linear programming: a comparison (1992)Is production and operations management a discipline? A citation/co‐citation study (1999)Application of preference selection index method for decision making over the design stage of production system life cycle (2013)Mixed Methods Research: A Research Paradigm Whose Time Has Come (2004)Qualitative research: Methods in the social sciences (2006)Document Analysis as a Qualitative Research Method (2009)Operations as marketing: A competitive service strategy (1991)Corporate social responsibility practices in four and five-star hotels: Perspectives from Hong Kong visitors (2013)Components of cultural tourists’ experiences in destinations (2015)Information technology outsourcing: conceptualizing practice in the public and private sector (2003)Outsourcing: a public‐private sector comparison (2003)The impact of perceived benefits and risks on current and desired levels of outsourcing: Hotel managers’ perspective (2019)Strategizing, economizing, and economic organization (1991)Case research in operations management (2002)Sustainable Operations Management (2005)The management perception of the strategic outsourcing of services: An empirical examination in the hotel sector (2005)Market thickness and outsourcing services (2006)A MCDM approach for sourcing strategy mix decision in IT projects (2009)Philosophising on the Elusiveness of Relationship Marketing Theory in Consumer Markets: A Case for Reassessing Ontological and Epistemological Assumptions (2003)Systematic performance differences across the manufacturing-service continuum (2009)Retailer behavior as determinant of service quality in Indian retailing (2010)A conceptual framework for the development of a service delivery strategy for industrial systems and products (2004)Linking long-term capacity management for manufacturing and service operations (2011)A review of service quality and service delivery (2017)
this work references cited by second hop

References

  • 1984Case Study Research: Design and Methods81,948 cited
  • 1985Restoring Our Competitive Edge: Competing through Manufacturing.2,212 cited
  • 2007Strategy as a field of study: Why search for a new paradigm?827 cited
  • 1994Competitive Organizational Behavior: Toward an Organizationally-Based Theory of Competitive Advantage403 cited
  • 2008Service Operations Management300 cited
  • 1973Production & Operations Management: A Life Cycle Approach235 cited
  • 1995The truth about outsourcing113 cited
  • 1990Service management effectiveness: balancing strategy, organization and human resources, operations, and marketing61 cited
  • 1997Service operations management : strategy, design, and delivery59 cited
  • 1997Outsourcing in Brief48 cited

Cited by

  • 2011Outsourcing in the Healthcare Sector-A State-of-the-Art Review31 cited
  • 2014A framework for outsourcing facilities management services in Nigeria's public hospitals24 cited
  • 2021Information technology management and service performance management capabilities: an empirical study of the service supply chain management process17 cited

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