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The destination competitiveness of Kinmen's tourism industry: exploring the interrelationships between tourist perceptions, service performance, customer satisfaction and sustainable tourism
16 references·2 citing·38 second hop
The destination competitiveness of Kinmen's tourism industry: exploring the interrelationships between tourist perceptions, service performance, customer satisfaction and sustainable tourism (2010)The destination competitiveness of Kinmen…Firm resources and sustained competitive advantage (2004)Firm resources and sustained …The competitive destination: a sustainable tourism perspective (2003)The competitive destination: …Marketing the competitive destination of the future (2000)Marketing the competitive des…Determinants of Market Competitiveness in an Environmentally Sustainable Tourism Industry (2000)Determinants of Market Compet…Tourism, Competitiveness, and Societal Prosperity (1999)Tourism, Competitiveness, and…The determinants of service quality: satisfiers and dissatisfiers (1995)The determinants of service q…Tourism, Technology and Competitive Strategies (1993)Tourism, Technology and Compe…Application of the Theory of Planned Behavior to Leisure Choice (1992)Application of the Theory of …The Competitive Advantage of Nations (1991)The Competitive Advantage of …Firm Resources and Sustained Competitive Advantage (1991)Firm Resources and Sustained …The Service Encounter: Diagnosing Favorable and Unfavorable Incidents (1990)The Service Encounter: Diagno…The Competitive Advantage of Nations (1990)The Competitive Advantage of …Asset Stock Accumulation and Sustainability of Competitive Advantage (1989)Asset Stock Accumulation and …A General Model Of Traveler Destination Choice (1989)A General Model Of Traveler D…An Investigation into the Determinants of Customer Satisfaction (1982)An Investigation into the Det…A Paradigm for Developing Better Measures of Marketing Constructs (1979)A Paradigm for Developing Bet…User-satisfaction framework for the development of shoes for the elderly in fuzzy environment (2022)User-satisfaction framework f…Effects of Tour Guide Interpretation and Tourist Satisfaction on Destination Loyalty in Taiwan’s Kinmen Battlefield Tourism: Perceived Playfulness and Perceived Flow as Moderators (2015)Effects of Tour Guide Interpr…Coefficient Alpha and the Internal Structure of Tests (1951)The Theory of Buyer Behavior (1971)The Nature and Scope of Marketing (1976)Measuring Service Quality: A Reexamination and Extension (1992)Trust and TAM in Online Shopping: An Integrated Model1 (2003)\nThe use of partial least squares path modeling in international marketing (2009)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Developing Buyer-Seller Relationships (1987)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Evaluating Service Encounters: The Effects of Physical Surroundings and Employee Responses (1990)Some New Thoughts on Conceptualizing Perceived Service Quality: A Hierarchical Approach (2001)Consumer Trust, Value, and Loyalty in Relational Exchanges (2002)A resource‐based view of the firm (1984)The cornerstones of competitive advantage: A resource‐based view (1993)The Theory of the Growth of the Firm (1995)Social Capital, Intellectual Capital, and the Organizational Advantage (1998)Dynamic capabilities: what are they? (2000)The Theory of Economic Development (2003)Competitive Strategy: Techniques for Analyzing Industries and Competitors (1980)THE CONCEPT OF A TOURIST AREA CYCLE OF EVOLUTION: IMPLICATIONS FOR MANAGEMENT OF RESOURCES (1980)Competitive strategy: Techniques for analysing industries and competitors (1982)Destination Competitiveness: Determinants and Indicators (2003)How destination image and evaluative factors affect behavioral intentions? (2006)A model of destination branding: Integrating the concepts of the branding and destination image (2010)An Evolutionary Theory of Economic Change. (1983)Strategic Factor Markets: Expectations, Luck, and Business Strategy (1986)Significance tests and goodness of fit in the analysis of covariance structures. (1980)Cognitive, Affective, and Attribute Bases of the Satisfaction Response (1993)Reassessment of Expectations as a Comparison Standard in Measuring Service Quality: Implications for Further Research (1994)Destination Competitiveness: An Analysis of Determinant Attributes (2010)Exploring the essence of memorable tourism experiences (2011)Destination Marketing Organizations and destination marketing: A narrative analysis of the literature (2013)Toward a New Conception of the Environment-Competitiveness Relationship (1995)Dynamic capabilities and strategic management (1997)Consumer perceived value: The development of a multiple item scale (2001)The Resource-Based Theory of Competitive Advantage: Implications for Strategy Formulation (1991)A Natural-Resource-Based View of the Firm (1995)A Natural-Resource-Based View of the Firm (1995)
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References

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  • 1995The determinants of service quality: satisfiers and dissatisfiers1,032 cited

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2000
Determinants of Market Competitiveness in an Environmentally Sustainable Tourism Industry
1,013 cited

Cited by

  • 2015Effects of Tour Guide Interpretation and Tourist Satisfaction on Destination Loyalty in Taiwan’s Kinmen Battlefield Tourism: Perceived Playfulness and Perceived Flow as Moderators115 cited
  • 2022User-satisfaction framework for the development of shoes for the elderly in fuzzy environment7 cited