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Manufacturing lead-time rules: Customer retention versus tardiness costs
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Manufacturing lead-time rules: Customer retention versus tardiness costs (2004)Manufacturing lead-time rules: Customer r…Product Differentiation and Capacity Cost Interaction in Time and Price Sensitive Markets (2003)Product Differentiation and C…Make to Order or Make to Stock: Model and Application (2002)Make to Order or Make to Stoc…DELIVERY GUARANTEES AND THE INTERDEPENDENCE OF MARKETING AND OPERATIONS (2002)DELIVERY GUARANTEES AND THE I…Improving Service by Informing Customers About Anticipated Delays (1999)Improving Service by Informin…Price, delivery time guarantees and capacity selection (1998)Price, delivery time guarante…Lead-time setting, capacity utilization, and pricing decisions under lead-time dependent demand (1998)Lead-time setting, capacity u…Pricing, Production, Scheduling, and Delivery-Time Competition (1997)Pricing, Production, Scheduli…Exponential Approximations for Tail Probabilities in Queues, I: Waiting Times (1995)Exponential Approximations fo…The Role of Inventory in Delivery-Time Competition (1992)The Role of Inventory in Deli…Due-Date Setting and Priority Sequencing in a Multiclass M/G/1 Queue (1991)Due-Date Setting and Priority…Operations management: Strategy and analysis (1988)Operations management: Strate…Operations Management-Strategy and Analysis. (1988)Operations Management-Strateg…Optimal control of admission to a quenching system (1985)Optimal control of admission …On the Opimality of $( {s,S} )$ Inventory Policies: New Conditions and a New Proof (1966)On the Opimality of $( {s,S} …Lead-time quotations in unobservable make-to-order systems with strategic customers: Risk aversion, load control and profit maximization (2020)Lead-time quotations in unobs…A buyer-vendor system with untimely delivery costs: Traditional coordination vs. VMI with consignment stock (2020)A buyer-vendor system with un…Delivery performance improvement in two-stage supply chain (2017)Delivery performance improvem…Reducing the cost of untimely supply chain delivery performance for asymmetric Laplace distributed delivery (2014)Reducing the cost of untimely…TECHNICAL NOTE—An Optimal Policy for Joint Dynamic Price and Lead-Time Quotation (2011)TECHNICAL NOTE—An Optimal Pol…Optimal and heuristic lead-time quotation for an integrated steel mill with a minimum batch size (2010)Optimal and heuristic lead-ti…Dynamic Lead-Time Quotation for an M/M/1 Base-Stock Inventory Queue (2009)Dynamic Lead-Time Quotation f…Conceptual framework for the characterization of the order promising process in a collaborative selling network context (2008)Conceptual framework for the …A Customer Profiling Methodology for Churn Prediction (2008)A Customer Profiling Methodol…Inventory management with variable lead-time dependent procurement cost (2006)Inventory management with var…Competing Against Time (1990)Time-based competition: the next battleground in American manufacturing (1991)Due Date Management Policies (2004)Coordination of marketing and production for price and leadtime decisions (2007)Pricing and Lead Time Decisions in Decentralized Supply Chains (2007)Time – The Next Source of Competitive Advantage (2012)Studies in Mathematical Theory of Inventory and Production (1959)MATHEMATICAL METHODS IN THE SOCIAL SCIENCES, 1959 (1960)Optimal Policy for a Multi-Product, Dynamic, Nonstationary Inventory Problem (1965)The Status of Mathematical Inventory Theory (1966)Integrating Replenishment Decisions with Advance Demand Information (2001)Coordinating Inventory Control and Pricing Strategies with Random Demand and Fixed Ordering Cost: The Infinite Horizon Case (2004)Competing against time: how time-based competition is reshaping global markets (1990)Optimal Incentive-Compatible Priority Pricing for the M/M/1 Queue (1990)Price and Time Competition for Service Delivery (2000)Coordination of Pricing and Inventory Decisions: A Survey and Classification (2004)Demand Functions in Decision Modeling: A Comprehensive Survey and Research Directions (2013)Jobshop-Like Queueing Systems (1963)The Regulation of Queue Size by Levying Tolls (1969)User Delay Costs and Internal Pricing for a Service Facility (1990)Airline Yield Management with Overbooking, Cancellations, and No-Shows (1999)Jobshop-Like Queueing Systems (2004)Fundamentals of Queueing Theory. 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(1989)Supply Chain Management: Strategy, Planning and Operations (2000)Incentive-Compatible Revenue Management in Queueing Systems: Optimal Strategic Delay (2013)Promotional pricing and online business model choice in the presence of retail competition (2019)Long-term capacity management: Linking the perspectives from manufacturing strategy and sales and operations planning (2001)The relationship between human resource management practices, business strategy and firm performance: evidence from steel industry in Taiwan (2010)An integrated fuzzy MOORA method and FMEA technique for sustainable supplier selection considering quantity discounts and supplier's risk (2018)Producer-Supplier Contracts with Incomplete Information (2001)AMPLIFICATION IN SERVICE SUPPLY CHAINS: AN EXPLORATORY CASE STUDY FROM THE TELECOM INDUSTRY (2003)The Labor Illusion: How Operational Transparency Increases Perceived Value (2011)Operational performance of airlines: An extension of traditional measurement paradigms (1993)Comprehensive and configurable metrics for supplier selection (2006)A Fuzzy Ahp Approach For Supplier Selection Problem: A Case Study In A Gearmotor Company (2013)Commissioned Paper: Capacity Management, Investment, and Hedging: Review and Recent Developments (2003)Coordinated Pricing and Production/Procurement Decisions: A Review (2005)Quality–Speed Conundrum: Trade-offs in Customer-Intensive Services (2010)
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References

  • 1988Operations Management-Strategy and Analysis.703 cited
  • 1985Optimal control of admission to a quenching system411 cited
  • 1998Price, delivery time guarantees and capacity selection308 cited
  • 1966On the Opimality of $( {s,S} )$ Inventory Policies: New Conditions and a New Proof272 cited
  • 1997Pricing, Production, Scheduling, and Delivery-Time Competition258 cited
  • 2003Product Differentiation and Capacity Cost Interaction in Time and Price Sensitive Markets224 cited
  • 1999Improving Service by Informing Customers About Anticipated Delays221 cited
  • 1992The Role of Inventory in Delivery-Time Competition211 cited
  • 1988Operations management: Strategy and analysis188 cited
  • 1998Lead-time setting, capacity utilization, and pricing decisions under lead-time dependent demand182 cited
  • 2002Make to Order or Make to Stock: Model and Application175 cited
  • 1995Exponential Approximations for Tail Probabilities in Queues, I: Waiting Times145 cited
  • 1991Due-Date Setting and Priority Sequencing in a Multiclass M/G/1 Queue134 cited
  • 2002DELIVERY GUARANTEES AND THE INTERDEPENDENCE OF MARKETING AND OPERATIONS73 cited

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  • 2006Inventory management with variable lead-time dependent procurement cost

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68 cited
  • 2009Dynamic Lead-Time Quotation for an M/M/1 Base-Stock Inventory Queue40 cited
  • 2008Conceptual framework for the characterization of the order promising process in a collaborative selling network context34 cited
  • 2017Delivery performance improvement in two-stage supply chain31 cited
  • 2011TECHNICAL NOTE—An Optimal Policy for Joint Dynamic Price and Lead-Time Quotation28 cited
  • 2020Lead-time quotations in unobservable make-to-order systems with strategic customers: Risk aversion, load control and profit maximization25 cited
  • 2010Optimal and heuristic lead-time quotation for an integrated steel mill with a minimum batch size20 cited
  • 2020A buyer-vendor system with untimely delivery costs: Traditional coordination vs. VMI with consignment stock20 cited
  • 2008A Customer Profiling Methodology for Churn Prediction18 cited
  • 2014Reducing the cost of untimely supply chain delivery performance for asymmetric Laplace distributed delivery17 cited