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Cross‐cultural comparison of customer satisfaction research: USA vs Japan
16 references·0 citing·32 second hop
Cross‐cultural comparison of customer satisfaction research: USA vs Japan (2009)Cross‐cultural comparison of customer sat…Exchange and Power in Social Life (2017)Exchange and Power in Social …The mismanagement of customer loyalty. (2002)The mismanagement of customer…Structural Equation Modeling With AMOS, EQS, and LISREL: Comparative Approaches to Testing for the Factorial Validity of a Measuring Instrument (2001)Structural Equation Modeling …Response Styles in Marketing Research: A Cross-National Investigation (2001)Response Styles in Marketing …The Role of Relationship Quality in the Stratification of Vendors as Perceived by Customers (1998)The Role of Relationship Qual…The Effects of Perceived Interdependence on Dealer Attitudes (1995)The Effects of Perceived Inte…Strategic Industrial Sourcing (1994)Strategic Industrial SourcingStandardization versus Adaptation of International Marketing Strategy: An Empirical Investigation (1993)Standardization versus Adapta…Relationship Quality in Services Selling: An Interpersonal Influence Perspective (1990)Relationship Quality in Servi…A Model of Distributor Firm and Manufacturer Firm Working Partnerships (1990)A Model of Distributor Firm a…Standardization of International Marketing Strategy: Some Research Hypotheses (1989)Standardization of Internatio…Structural equation modeling in practice: A review and recommended two-step approach. (1988)Structural equation modeling …On the Evaluation of Structural Equation Models (1988)On the Evaluation of Structur…Developing Buyer-Seller Relationships (1987)Developing Buyer-Seller Relat…Consumer Ethnocentrism: Construction and Validation of the CETSCALE (1987)Consumer Ethnocentrism: Const…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Evaluating Structural Equatio…Markets and Hierarchies: Analysis and Antitrust Implications. (1976)A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)Determinants of Long-Term Orientation in Buyer-Seller Relationships (1994)The Commitment-Trust Theory of Relationship Marketing (1994)An Examination of the Nature of Trust in Buyer-Seller Relationships (1997)Significance tests and goodness of fit in the analysis of covariance structures. (1980)The Framing of Decisions and the Psychology of Choice (1981)Trust and TAM in Online Shopping: An Integrated Model1 (2003)Structural Equations with Latent Variables (1989)Structural Equations with Latent Variables. (1991)Consumer trust in B2C e-Commerce and the importance of social presence: experiments in e-Products and e-Services (2004)Partial least squares structural equation modeling (PLS-SEM): A useful tool for family business researchers (2014)Structural equation modeling with AMOS: basic concepts, applications, and programming (2000)Spiritual leadership and army transformation: Theory, measurement, and establishing a baseline (2005)Destination images, holistic images and personal normative beliefs: Predictors of intention to revisit a destination (2015)ITC Guidelines for Translating and Adapting Tests (Second Edition) (2017)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)A Critical Review of Construct Indicators and Measurement Model Misspecification in Marketing and Consumer Research (2003)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Understanding Attitudes and Predicting Social Behavior (1980)The Measurement of Destination Image: An Empirical Assessment (1993)Assessing Measurement Invariance in Cross‐National Consumer Research (1998)Country as brand, product, and beyond: A place marketing and brand management perspective (2002)Construct validity in psychological tests. (1955)Review of Psychometric theory (2nd ed.). (1979)PLS-SEM: Indeed a Silver Bullet (2011)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies (2000)Social Capital in the Creation of Human Capital (2000)When to use and how to report the results of PLS-SEM (2018)PSYCHOLOGICAL, EMPOWERMENT IN THE WORKPLACE: DIMENSIONS, MEASUREMENT AND VALIDATION. (1995)An assessment of the use of partial least squares structural equation modeling in marketing research (2011)
this work references cited by second hop

References

  • 1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error108,884 cited
  • 1988Structural equation modeling in practice: A review and recommended two-step approach.41,858 cited
  • 1988On the Evaluation of Structural Equation Models26,139 cited
  • 2017Exchange and Power in Social Life15,909 cited
  • 1987Developing Buyer-Seller Relationships9,139 cited
  • 1990A Model of Distributor Firm and Manufacturer Firm Working Partnerships5,824 cited
  • 1990Relationship Quality in Services Selling: An Interpersonal Influence Perspective4,760 cited
  • 1987Consumer Ethnocentrism: Construction and Validation of the CETSCALE2,991 cited
  • 1995The Effects of Perceived Interdependence on Dealer Attitudes1,843 cited
  • 2001Structural Equation Modeling With AMOS, EQS, and LISREL: Comparative Approaches to Testing for the Factorial Validity of a Measuring Instrument1,724 cited
  • 2001Response Styles in Marketing Research: A Cross-National Investigation1,261 cited
  • 1989Standardization of International Marketing Strategy: Some Research Hypotheses949 cited
  • 2002The mismanagement of customer loyalty.769 cited
  • 1998The Role of Relationship Quality in the Stratification of Vendors as Perceived by Customers663 cited

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1993
Standardization versus Adaptation of International Marketing Strategy: An Empirical Investigation
565 cited
  • 1994Strategic Industrial Sourcing521 cited
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