Best Value: Is It Delivering?

Paul Higgins · Philip James · Ian Roper

17 citations0/0 files storedPublic Money & Management

No readable copy stored yet — this record is metadata only.

No open-access location is known for this record yet.

Literature note Cite in a project Citation map

Public Policy and Administration Research Public Procurement and Policy Public Administration in Developing Nations

Abstract

The enhancement of public service performance has been a central concern of successive Labour governments since 1997. Best Value is intended to address this by replacing the former policy of compulsory competitive tendering with a policy that has been likened to a local government version of total quality management. In this article the authors draw on a survey of local government officers to explore the extent to which BV is providing the basis for improvements in the quality of local services and finds mixed results.

Paper brief

Loading…

Cite this work

Citation unavailable for this work.

BibTeX RIS CSL-JSON

No public copy is stored for this record, so only the metadata is cited.

Citations in this library

Citation map →

Stored only when both papers are in the corpus — 17 citations exist upstream.

References

1994MANAGEMENT THEORY AND TOTAL QUALITY: IMPROVING RESEARCH AND PRACTICE THROUGH THEORY DEVELOPMENT 1999Britain At Work: As Depicted by the 1998 Workplace Employee Relations Survey 1999Britain At Work 1998Competitive Tendering In Local Government: A Review Of Theory And Evidence 2005Making Quality Critical 1990DOING BUSINESS IN THE TEMPLE? MANAGERS AND QUALITY ASSURANCE IN THE PUBLIC SERVICES 2000Developments: External Regulation and Best Value in Local Government

Cited by

2006Tensions in local government employment relationships 2005Exploring Fit in Public Sector Organizations

Explore the map →

Papers that cite the same references — the relational fallback while embeddings are still backfilling.

Imported from OpenAlex (CC0) — nothing here is generated.