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Green Marketing: Hotel Customers’ Perspective
16 references·16 citing·48 second hopsampled
Green Marketing: Hotel Customers’ Perspective (2014)Green Marketing: Hotel Customers’ Perspec…Advances in Consumer Research (2025)Advances in Consumer ResearchVirtue and vulnerability: Discourses on women, gender and climate change (2011)Virtue and vulnerability: Dis…Understanding how consumers view green hotels: how a hotel's green image can influence behavioural intentions (2010)Understanding how consumers v…An investigation of green hotel customers’ decision formation: Developing an extended model of the theory of planned behavior (2010)An investigation of green hot…Organizational responses to environmental demands: opening the black box (2008)Organizational responses to e…Opportunities for green marketing: young consumers (2008)Opportunities for green marke…Motivational complexity of green consumerism (2007)Motivational complexity of gr…Exploring consumer attitude and behaviour towards green practices in the lodging industry in India (2007)Exploring consumer attitude a…Green marketing: legend, myth, farce or prophesy? (2005)Green marketing: legend, myth…The Role of Emotions in Service Encounters (2002)The Role of Emotions in Servi…Targeting consumers who are willing to pay more for environmentally friendly products (2001)Targeting consumers who are w…WHY COMPANIES GO GREEN: A MODEL OF ECOLOGICAL RESPONSIVENESS. (2000)WHY COMPANIES GO GREEN: A MOD…Green consumers in the 1990s: Profile and implications for advertising (1996)Green consumers in the 1990s:…Organizing for Effective New Product Development: The Moderating Role of Product Innovativeness (1995)Organizing for Effective New …An Introduction To Green Marketing (1994)An Introduction To Green Mark…Towards a Cognitive Theory of Emotions (1987)Towards a Cognitive Theory of…What attributes affect customer satisfaction in green restaurants? An aspect-based sentiment analysis approach (2024)What attributes affect custom…Bibliometric analysis on green hotels: past, present and future trends (2024)Bibliometric analysis on gree…Is the information on green hotel websites aligned with the drivers affecting customers’ intention to visit green hotels? A mixed-methods approach (2023)Is the information on green h…Impact of green marketing on peer-to-peer accommodation platform users’ repurchase intention and positive word-of-mouth: mediation of trust and consumer identification (2023)Impact of green marketing on …The Role of Hotel Environmental Communication and Guests’ Environmental Concern in Determining Guests’ Behavioral Intentions (2022)The Role of Hotel Environment…The Influence of Enterprises’ Green Marketing Behavior on Consumers’ Green Consumption Intention—Mediating Role and Moderating Role (2022)The Influence of Enterprises’…Why do hotels find reducing their carbon footprint difficult? (2021)Why do hotels find reducing t…What motivates your environmentally sustainable stay? Exploration of the underlying mechanism of consumers’ intentions to use green peer-to-peer accommodations (2021)What motivates your environme…Hotel customer segmentation according to eco-service quality perception: the case of Russian tourists (2021)Hotel customer segmentation a…Investigating the importance of positive hotel design (2020)Investigating the importance …How can hotels’ green advertising be persuasive to consumers? An information processing perspective (2020)How can hotels’ green adverti…An empirical study of purchase intention of energy-efficient home appliances: the influence of knowledge of eco-labels and psychographic variables (2020)An empirical study of purchas…Marketing sustainable tourism: the role of value orientation, well-being and credibility (2019)Marketing sustainable tourism…Investigating Sustainable Practices in Hotel Industry-from Employees’ Perspective: Evidence from a Mediterranean Island (2019)Investigating Sustainable Pra…Green hotel servicescape: attributes and unique experiences (2018)Green hotel servicescape: att…Eco Labels and Eco Conscious Consumer Behavior: The Mediating Effect of Green Trust and Environmental Concern (2018)Eco Labels and Eco Conscious …Institutionalized Organizations: Formal Structure as Myth and Ceremony (1977)The Iron Cage Revisited: Institutional Isomorphism and Collective Rationality in Organizational Fields (1983)The iron cage revisited institutional isomorphism and collective rationality in organizational fields (2004)Putting the S back in corporate social responsibility: A multilevel theory of social change in organizations (2007)Social acceptance of renewable energy innovation: An introduction to the concept (2007)What We Know and Don’t Know About Corporate Social Responsibility (2012)The Baby is Sick/The Baby is Well: A Test of Environmental Communication Appeals (1995)Environmental segmentation alternatives: a look at green consumer behavior in the new millennium (1999)Promoting sustainable consumption: Determinants of green purchases by Swiss consumers (2003)Sustainable food consumption among young adults in Belgium: Theory of planned behaviour and the role of confidence and values (2007)The nature of human values (1973)The Effects of Product Class Knowledge on Information Search Behavior (1985)Dimensions of Consumer Expertise (1987)Application of the Theory of Planned Behavior to green hotel choice: Testing the effect of environmental friendly activities (2009)Predicting green product consumption using theory of planned behavior and reasoned action (2015)How to SHIFT Consumer Behaviors to be More Sustainable: A Literature Review and Guiding Framework (2019)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)The theory of planned behavior (1991)The attitude–behaviour gap in sustainable tourism (2014)Application of the Extended Theory of Planned Behavior Model to Investigate Purchase Intention of Green Products among Thai Consumers (2016)Impact of culture, behavior and gender on green purchase intention (2017)Competitive Strategy: Techniques for Analyzing Industries and Competitors (1980)Toward a New Conception of the Environment-Competitiveness Relationship (1995)Marketing management: analysis. planning. implementation and control (2000)Empirical investigation of the roles of attitudes toward green behaviors, overall image, gender, and age in hotel customers’ eco-friendly decision-making process (2009)The expression of the emotions in man and animals. (1872)The Principles of Psychology (1891)Attachment and Loss (1969)How Emotion Shapes Behavior: Feedback, Anticipation, and Reflection, Rather Than Direct Causation (2007)Anger is an approach-related affect: Evidence and implications. (2009)Appraisal Theories of Emotion: State of the Art and Future Development (2013)Measuring and Assessing Organizations. (1981)Revolutionizing product development (1992)What Makes Teams Work: Group Effectiveness Research from the Shop Floor to the Executive Suite (1997)Market Orientation and Organizational Performance: Is Innovation a Missing Link? (1998)A critical look at technological innovation typology and innovativeness terminology: a literature review (2002)External Control of Organizations: Resource Dependence Perspective (2011)Polycentric systems for coping with collective action and global environmental change (2010)The Routledge Handbook of Political Ecology (2015)Beyond dichotomies: Gender and intersecting inequalities in climate change studies (2016)Critical climate justice (2021)Scrutiny, Norms, and Selective Disclosure: A Global Study of Greenwashing (2011)Do ratings of firms converge? Implications for managers, investors and strategy researchers (2015)Mandatory CSR and sustainability reporting: economic analysis and literature review (2021)The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty (2001)Electronic word-of-mouth via consumer-opinion platforms: What motivates consumers to articulate themselves on the Internet? 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References

  • 2025Advances in Consumer Research13,264 cited
  • 2000WHY COMPANIES GO GREEN: A MODEL OF ECOLOGICAL RESPONSIVENESS.4,015 cited
  • 2001Targeting consumers who are willing to pay more for environmentally friendly products2,974 cited
  • 1987Towards a Cognitive Theory of Emotions1,754 cited
  • 1996Green consumers in the 1990s: Profile and implications for advertising1,580 cited
  • 2008Organizational responses to environmental demands: opening the black box1,481 cited
  • 2011Virtue and vulnerability: Discourses on women, gender and climate change1,036 cited
  • 2007Exploring consumer attitude and behaviour towards green practices in the lodging industry in India1,033 cited
  • 2010An investigation of green hotel customers’ decision formation: Developing an extended model of the theory of planned behavior1,030 cited
  • 1995Organizing for Effective New Product Development: The Moderating Role of Product Innovativeness979 cited
  • 2008Opportunities for green marketing: young consumers957 cited
  • 2005Green marketing: legend, myth, farce or prophesy?943 cited
  • 2010Understanding how consumers view green hotels: how a hotel's green image can influence behavioural intentions828 cited
  • 2002The Role of Emotions in Service Encounters810 cited

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2007
Motivational complexity of green consumerism
760 cited
  • 1994An Introduction To Green Marketing706 cited
  • Cited by

    • 2019Marketing sustainable tourism: the role of value orientation, well-being and credibility68 cited
    • 2018Eco Labels and Eco Conscious Consumer Behavior: The Mediating Effect of Green Trust and Environmental Concern68 cited
    • 2020An empirical study of purchase intention of energy-efficient home appliances: the influence of knowledge of eco-labels and psychographic variables63 cited
    • 2022The Role of Hotel Environmental Communication and Guests’ Environmental Concern in Determining Guests’ Behavioral Intentions59 cited
    • 2019Investigating Sustainable Practices in Hotel Industry-from Employees’ Perspective: Evidence from a Mediterranean Island58 cited
    • 2023Impact of green marketing on peer-to-peer accommodation platform users’ repurchase intention and positive word-of-mouth: mediation of trust and consumer identification52 cited
    • 2021Why do hotels find reducing their carbon footprint difficult?51 cited
    • 2020How can hotels’ green advertising be persuasive to consumers? An information processing perspective50 cited
    • 2021What motivates your environmentally sustainable stay? Exploration of the underlying mechanism of consumers’ intentions to use green peer-to-peer accommodations50 cited
    • 2018Green hotel servicescape: attributes and unique experiences47 cited
    • 2024What attributes affect customer satisfaction in green restaurants? An aspect-based sentiment analysis approach43 cited
    • 2022The Influence of Enterprises’ Green Marketing Behavior on Consumers’ Green Consumption Intention—Mediating Role and Moderating Role38 cited
    • 2021Hotel customer segmentation according to eco-service quality perception: the case of Russian tourists30 cited
    • 2023Is the information on green hotel websites aligned with the drivers affecting customers’ intention to visit green hotels? A mixed-methods approach30 cited
    • 2024Bibliometric analysis on green hotels: past, present and future trends28 cited
    • 2020Investigating the importance of positive hotel design26 cited