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ArticleMediation effect of TQM technical factors in excellence management systems

Arturo Calvo‐Mora2013

Article2013

Mediation effect of TQM technical factors in excellence management systems

Arturo Calvo‐Mora · Carolina Moreno · Araceli Picón Berjoyo · Lourdes Cauzo Bottala

95 citations·0/0 files stored·Journal of Business Research

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Quality and Supply Management Quality and Management Systems Management Systems and Quality Improvement

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References

1989An Instrument for Measuring the Critical Factors of Quality Management 2003The relationship between total quality management practices and their effects on firm performance 1999The relationship between total quality management practices and operational performance 1996Identification of the Critical Factors of TQM*2012Variance-Based Structural Equation Modeling 2004Soft TQM, hard TQM, and organisational performance relationships: an empirical investigation 2005The integration of TQM and technology/R&D management in determining quality and innovation performance 2003Examination and comparison of the critical factors of total quality management (TQM) across countries

Cited by

2017Does a happy destination bring you happiness? Evidence from Swiss inbound tourism 2021The EFQM 2020 model. A theoretical and critical review 2017Quantitative research on the EFQM excellence model: A systematic literature review (1991–2015)2019Lean manufacturing practices and performance: the role of social and technical factors 2020The impact of organizational culture archetypes on quality performance and total quality management: the role of employee engagement and individual values

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Year2013

Typearticle

Published2013-12-12

VenueJournal of Business Research

ISSN-L0148-2963

Languageen

Citations95

Files0 public / 0

ShelfQuality and Supply Management

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doi10.1016/j.jbusres.2013.11.042

openalex_workW2004371884

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2015The role of strategic planning in excellence management systems

2019The relationship between TQM and SMEs’ performance

2016The influence of individual readiness for change dimensions on quality management implementation in Algerian manufacturing organisations