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Information Technology and the Quality Gap
12 references·1 citing·37 second hop
Information Technology and the Quality Gap (1994)Information Technology and the Quality GapTOTAL QUALITY MANAGEMENT AND EMPLOYEE INVOLVEMENT (1992)TOTAL QUALITY MANAGEMENT AND …Organizational structure and information technology (1992)Organizational structure and …TQM and the Management of Labour (1991)TQM and the Management of Lab…Total Quality Learning: Building a Learning Organisation (1991)Total Quality Learning: Build…Managing Strategic Change; The Role of Symbolic Action (1990)Managing Strategic Change; Th…In The Age of the Smart Machine: The Future of Work and Power. (1989)In The Age of the Smart Machi…Running Things: The Art of Making Things Happen (1986)Running Things: The Art of Ma…Sociological Paradigms and Organizational Analysis. (1983)Sociological Paradigms and Or…Sociological Paradigms and Organisational Analysis (1980)Sociological Paradigms and Or…The computer and the concept of text (1977)The computer and the concept …Zen and the Art of Motorcycle Maintenance: An Inquiry into Values (1974)Zen and the Art of Motorcycle…Quality planning and analysis (1970)Quality planning and analysisTISIT: a model for integrating TQM with software and information technologies (2006)TISIT: a model for integratin…Quality-Control Handbook. (1952)In Search of Excellence: Lessons from America's Best-Run Companies. (1983)STRENGTH IS IGNORANCE; SLAVERY IS FREEDOM: MANAGING CULTURE IN MODERN ORGANIZATIONS* (1993)Towards a model of safety culture (2000)Service quality perception and customer satisfaction in Islamic banks of Pakistan: the modified SERVQUAL model (2015)World Class Manufacturing (2019)The Bureaucratic Phenomenon. (1965)What is total quality control the japanese way (1985)The Management of Innovation (1994)Expert Power and Control in Late Modernity: An Empirical Review and Theoretical Synthesis (1996)Empowerment: theory and practice (1998)Is empowerment really a new concept? (2001)Judgment under Uncertainty: Heuristics and Biases (1974)Judgment under Uncertainty: Heuristics and Biases (1975)Institutionalized Organizations: Formal Structure as Myth and Ceremony (1977)Symbolism and Strategic Change in Academia: The Dynamics of Sensemaking and Influence (1994)Managerial and Organizational Cognition: Notes from a Trip Down Memory Lane (1995)From Intended Strategies to Unintended Outcomes: The Impact of Change Recipient Sensemaking (2005)A critique of the asset pricing theory's tests Part I: On past and potential testability of the theory (1977)Defining Quality (1993)Blended learning: the new normal and emerging technologies (2018)Organizational Learning and Communities-of-Practice: Toward a Unified View of Working, Learning, and Innovation (1991)A Set of Principles for Conducting and Evaluating Interpretive Field Studies in Information Systems1 (1999)Understanding digital transformation: A review and a research agenda (2019)Organizational Learning and Information Systems (1995)Women and Consciousness in the “Learning Organization”: Emancipation or Exploitation? (2003)Essential Readings in Management Learning (2004)Working at a Cynical Distance: Implications for Power, Subjectivity and Resistance (2003)Analyzing e-government research: Perspectives, philosophies, theories, methods, and practice (2006)Social innovation: Moving the field forward. A conceptual framework (2013)Cognitive Elements of Empowerment: An "Interpretive" Model of Intrinsic Task Motivation (1990)Sensemaking and sensegiving in strategic change initiation (1991)Process Capability Indices. (1995)Return on Quality (ROQ): Making Service Quality Financially Accountable (1995)THE LAST PLANNER SYSTEM OF PRODUCTION CONTROL (2000)Developing a model for technology and cultural factors in knowledge management: a factor analysis (2002)An empirical analysis of knowledge management applications (2003)
this work references cited by second hop

References

  • 1983Sociological Paradigms and Organizational Analysis.5,588 cited
  • 1989In The Age of the Smart Machine: The Future of Work and Power.3,271 cited
  • 1974Zen and the Art of Motorcycle Maintenance: An Inquiry into Values905 cited
  • 1970Quality planning and analysis904 cited
  • 1980Sociological Paradigms and Organisational Analysis464 cited
  • 1992TOTAL QUALITY MANAGEMENT AND EMPLOYEE INVOLVEMENT195 cited
  • 1990Managing Strategic Change; The Role of Symbolic Action184 cited
  • 1991TQM and the Management of Labour125 cited
  • 1986Running Things: The Art of Making Things Happen47 cited
  • 1991Total Quality Learning: Building a Learning Organisation45 cited
  • 1992Organizational structure and information technology41 cited
  • 1977The computer and the concept of text23 cited

Cited by

  • 2006TISIT: a model for integrating TQM with software and information technologies11 cited

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