Pathways for Communicating about Objects on Guided Tours

Jeff Camhi

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Museums and Cultural Heritage Language, Discourse, Communication Strategies Libraries and Information Services

Abstract

Abstract Guided tours offer special opportunities for lively and varied presentations that match the methods of interpretation to the characteristics of the participating visitors. Most tour guides rely on rather limited, unidirectional (guide‐to‐visitor) communication. Instead, this paper outlines six different pathways of communication that are possible among guide, visitors, and object. Each pathway offers several specific types of communicative acts. In addition, 35 guided tours in several different kinds of venue were examined to identify the pathways and types of acts that were used. The professional literature describes other types of acts, and more have been developed at the writer's home museum. All in all, the 58 different types of communicative acts described here present a wide range of opportunities for guides to communicate with visitors.

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References

1984Frames of Mind: The Theory of Multiple Intelligences 1993Multiple intelligences: the theory in practice 2000Learning from Museums: Visitor Experiences and the Making of Meaning 1957Interpreting Our Heritage 2002Learning in the Museum 1992The Professional Guide: Dynamics of Tour Guiding 1995Interpretation of Cultural and Natural Resources 1999Strangers, Guests, or Clients? Visitor Experiences in Museums

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