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Organisational value of participating in a quality award process: a Swedish study
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Organisational value of participating in a quality award process: a Swedish study (2004)Organisational value of participating in …Case Study Research (2004)Case Study ResearchThe impact of TQM on financial performance (2002)The impact of TQM on financia…Self‐assessment practices in large organisations (2002)Self‐assessment practices in …TQM implementation: an empirical examination and proposed generic model (2001)TQM implementation: an empiri…TQM as a management system consisting of values, techniques and tools (2000)TQM as a management system co…A detailed trends analysis of national quality awards world-wide (2000)A detailed trends analysis of…Total quality management contrasts in manufacturing and service industries (1998)Total quality management cont…A comparative study of nine national quality awards (1998)A comparative study of nine n…TQM and organization size (1997)TQM and organization sizeISO 9000 series registration to total quality management: the transformation journey (1997)ISO 9000 series registration …Does Implementing an Effective TQM Program Actually Improve Operating Performance? Empirical Evidence from Firms That Have Won Quality Awards (1997)Does Implementing an Effectiv…Self‐assessment (1996)Self‐assessmentQuality Awards and the Market Value of the Firm: An Empirical Investigation (1996)Quality Awards and the Market…Characteristics, benefits and shortcomings of four major quality awards (1996)Characteristics, benefits and…Quality from Customer Needs to Customer Satisfaction (1994)Quality from Customer Needs t…Case Study Research: Design and Methods (1984)Case Study Research: Design a…Total Quality Management‐A Cross Functional Perspective (1997)The Service Profit Chain: How Leading Companies Link Profit and Growth to Loyalty, Satisfaction and Value (1999)Usefulness of the EFQM excellence model: Theoretical explanation of some conceptual and methodological issues (2005)European Foundation for Quality Management Business Excellence Model (2010)Project to improve knowledge management and key business results through the EFQM excellence model (2015)What is total quality control the japanese way (1985)MANAGEMENT THEORY AND TOTAL QUALITY: IMPROVING RESEARCH AND PRACTICE THROUGH THEORY DEVELOPMENT (1994)Total Quality Management: Empirical, Conceptual, and Practical Issues (1995)Components of successful total quality management (2005)Lean, six sigma and lean sigma: fads or real process improvement methods? 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References

  • 1984Case Study Research: Design and Methods81,948 cited
  • 2004Case Study Research15,455 cited
  • 1997Does Implementing an Effective TQM Program Actually Improve Operating Performance? Empirical Evidence from Firms That Have Won Quality Awards842 cited
  • 1994Quality from Customer Needs to Customer Satisfaction744 cited
  • 1996Quality Awards and the Market Value of the Firm: An Empirical Investigation465 cited
  • 2000TQM as a management system consisting of values, techniques and tools438 cited
  • 1997TQM and organization size389 cited
  • 2002The impact of TQM on financial performance193 cited
  • 1996Characteristics, benefits and shortcomings of four major quality awards167 cited
  • 2002Self‐assessment practices in large organisations121 cited
  • 1996Self‐assessment109 cited
  • 2001TQM implementation: an empirical examination and proposed generic model104 cited
  • 1998Total quality management contrasts in manufacturing and service industries90 cited
  • 1998A comparative study of nine national quality awards85 cited
  • 1997ISO 9000 series registration to total quality management: the transformation journey79 cited

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  • 2000A detailed trends analysis of national quality awards world-wide62 cited
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