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Optimizing self-assessment
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Optimizing self-assessment (1997)Optimizing self-assessmentPrioritizing quality problems in SMEs: a methodology (2015)Prioritizing quality problems…Organisational value of participating in quality award processes (2003)Organisational value of parti…Applying quality award criteria in R&D project assessment (2002)Applying quality award criter…Total Quality Management: The Route to Improving Performance (1993)Measuring R&D Performance—State of the Art (1997)The balanced scorecard: Translating strategy into action (1997)Proposing a new approach to discussing economic effects of design quality (2009)Quality Is Free: The Art of Making Quality Certain (1979)A history and review of the European Quality Award Model (2007)An empirical assessment of the EFQM Excellence Model: Evaluation as a TQM framework relative to the MBNQA Model (2008)Case Study Research: Design and Methods (1984)Case Study Research (2004)Qualitative Data Analysis (2008)
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  • 2015Prioritizing quality problems in SMEs: a methodology24 cited
  • 2002Applying quality award criteria in R&D project assessment24 cited
  • 2003Organisational value of participating in quality award processes9 cited

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