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Service innovation: A comparative study of U.S. and Indian service firms
16 references·16 citing·32 second hopsampled
Service innovation: A comparative study of U.S. and Indian service firms (2012)Service innovation: A comparative study o…The Oxford Handbook of Innovation (2006)The Oxford Handbook of Innova…Internal capabilities, external networks, and performance: a study on technology‐based ventures (2001)Internal capabilities, extern…Network location and learning: the influence of network resources and firm capabilities on alliance formation (1999)Network location and learning…The partial least squares approach for structural equation modeling. (1998)The partial least squares app…Power analysis and determination of sample size for covariance structure modeling. (1996)Power analysis and determinat…Market Orientation and the Learning Organization (1995)Market Orientation and the Le…National Innovation Systems: A Comparative Analysis (1993)National Innovation Systems: …Measures of Personality and Social Psychological Attitudes (1991)Measures of Personality and S…Comparative fit indexes in structural models. (1990)Comparative fit indexes in st…Structural equation modeling in practice: A review and recommended two-step approach. (1988)Structural equation modeling …Mail and Telephone Surveys: The Total Design Method. (1982)Mail and Telephone Surveys: T…Structural Equation Models with Unobservable Variables and Measurement Error: Algebra and Statistics (1981)Structural Equation Models wi…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Evaluating Structural Equatio…Mail and Telephone Surveys: The Total Design Method. (1979)Mail and Telephone Surveys: T…Estimating Nonresponse Bias in Mail Surveys (1977)Estimating Nonresponse Bias i…Construct validity in psychological tests. (1955)Construct validity in psychol…How Ethical Leadership Cultivates Innovative Work Behaviors in Employees? Psychological Safety, Work Engagement and Openness to Experience (2023)How Ethical Leadership Cultiv…How and when servant leadership promotes service innovation: A moderated mediation model (2021)How and when servant leadersh…The impact of service innovation on firm performance: a meta-analysis (2020)The impact of service innovat…The effects of complementarity of knowledge and capabilities on joint innovation capabilities and service innovation: The role of competitive intensity and demand uncertainty (2019)The effects of complementarit…Service innovation and adoption in industrial markets: An SME perspective (2019)Service innovation and adopti…Impact of corporate social responsibility on reputation—Insights from tweets on sustainable development goals by CEOs (2019)Impact of corporate social re…Creativity and innovation in the restaurant sector: Supply-side processes and barriers to implementation (2019)Creativity and innovation in …Can diversity climate shape service innovative behavior in Vietnamese and Brazilian tour companies? The role of work passion (2019)Can diversity climate shape s…What drives business failure? Exploring the role of internal and external knowledge capabilities during the global financial crisis (2018)What drives business failure?…Innovation practices of B2B manufacturers and service providers: Are they really different? (2018)Innovation practices of B2B m…Employee service innovative behavior (2017)Employee service innovative b…Impacts of obstacles on innovation patterns in KIBS firms (2016)Impacts of obstacles on innov…A systematic review of research on innovation in hospitality and tourism (2016)A systematic review of resear…Drivers of innovation strategies: Testing the Tidd and Bessant (2009) model (2015)Drivers of innovation strateg…Co-creating e-service innovations: Theory, practice, and impact on firm performance (2015)Co-creating e-service innovat…Service innovation and its impact: What do we know about? (2014)Service innovation and its im…Coefficient Alpha and the Internal Structure of Tests (1951)Fundamentals of Concept Formation in Empirical Science (1952)Toward an experimental ecology of human development. (1977)Empiricism, Semantics, and Ontology (2011)Partial least squares structural equation modeling (PLS-SEM) (2014)Significance tests and goodness of fit in the analysis of covariance structures. (1980)Structural Equations with Latent Variables. (1991)Alternative Ways of Assessing Model Fit (1992)Fit indices in covariance structure modeling: Sensitivity to underparameterized model misspecification. (1998)Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives (1999)Evaluating the use of exploratory factor analysis in psychological research. (1999)A Reliability Coefficient for Maximum Likelihood Factor Analysis (1973)EQS : structural equations program manual (1989)The Commitment-Trust Theory of Relationship Marketing (1994)Evaluating Goodness-of-Fit Indexes for Testing Measurement Invariance (2002)Review of Psychometric theory (2nd ed.). (1979)User Acceptance of Information Technology: Toward A Unified View1 (2003)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)When to use and how to report the results of PLS-SEM (2018)Application of confirmatory factor analysis to the study of self-concept: First- and higher order factor models and their invariance across groups. (1985)A Practical Guide To Factorial Validity Using PLS-Graph: Tutorial And Annotated Example (2005)PLS-SEM: Indeed a Silver Bullet (2011)Methods of coping with social desirability bias: A review (1985)Incivility in the workplace: Incidence and impact. 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References

  • 1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error108,884 cited
  • 1988Structural equation modeling in practice: A review and recommended two-step approach.41,858 cited
  • 1990Comparative fit indexes in structural models.25,213 cited
  • 1998The partial least squares approach for structural equation modeling.12,728 cited
  • 1977Estimating Nonresponse Bias in Mail Surveys12,220 cited
  • 1955Construct validity in psychological tests.11,186 cited
  • 1996Power analysis and determination of sample size for covariance structure modeling.10,386 cited
  • 1981Structural Equation Models with Unobservable Variables and Measurement Error: Algebra and Statistics9,798 cited
  • 1982Mail and Telephone Surveys: The Total Design Method.6,852 cited
  • 2006The Oxford Handbook of Innovation5,922 cited
  • 1979Mail and Telephone Surveys: The Total Design Method.5,023 cited
  • 1993National Innovation Systems: A Comparative Analysis4,837 cited
  • 1995Market Orientation and the Learning Organization4,379 cited
  • 1991Measures of Personality and Social Psychological Attitudes3,217 cited
  • 1999Network location and learning: the influence of network resources and firm capabilities on alliance formation

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2,507 cited
  • 2001Internal capabilities, external networks, and performance: a study on technology‐based ventures2,018 cited
  • Cited by

    • 2016A systematic review of research on innovation in hospitality and tourism470 cited
    • 2017Employee service innovative behavior175 cited
    • 2019Impact of corporate social responsibility on reputation—Insights from tweets on sustainable development goals by CEOs162 cited
    • 2020The impact of service innovation on firm performance: a meta-analysis125 cited
    • 2019Creativity and innovation in the restaurant sector: Supply-side processes and barriers to implementation121 cited
    • 2015Co-creating e-service innovations: Theory, practice, and impact on firm performance119 cited
    • 2019Can diversity climate shape service innovative behavior in Vietnamese and Brazilian tour companies? The role of work passion115 cited
    • 2018What drives business failure? Exploring the role of internal and external knowledge capabilities during the global financial crisis110 cited
    • 2019The effects of complementarity of knowledge and capabilities on joint innovation capabilities and service innovation: The role of competitive intensity and demand uncertainty107 cited
    • 2015Drivers of innovation strategies: Testing the Tidd and Bessant (2009) model99 cited
    • 2023How Ethical Leadership Cultivates Innovative Work Behaviors in Employees? Psychological Safety, Work Engagement and Openness to Experience96 cited
    • 2016Impacts of obstacles on innovation patterns in KIBS firms93 cited
    • 2014Service innovation and its impact: What do we know about?88 cited
    • 2018Innovation practices of B2B manufacturers and service providers: Are they really different?83 cited
    • 2021How and when servant leadership promotes service innovation: A moderated mediation model81 cited
    • 2019Service innovation and adoption in industrial markets: An SME perspective78 cited