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An evaluation approach to logistics service using fuzzy theory, quality function development and goal programming
16 references·2 citing·44 second hop
An evaluation approach to logistics service using fuzzy theory, quality function development and goal programming (2013)An evaluation approach to logistics servi…Enhancing enterprise agility by deploying agile drivers, capabilities and providers (2011)Enhancing enterprise agility …Supplier selection model using Taguchi loss function, analytical hierarchy process and multi-choice goal programming (2009)Supplier selection model usin…Transshipment site selection using the AHP and TOPSIS approaches under fuzzy environment (2007)Transshipment site selection …Strategic management of logistics service: A fuzzy QFD approach (2006)Strategic management of logis…Prioritization of human capital measurement indicators using fuzzy AHP (2006)Prioritization of human capit…Global supplier development considering risk factors using fuzzy extended AHP-based approach (2005)Global supplier development c…Quality function deployment: A literature review (2002)Quality function deployment: …Product planning in quality function deployment using a combined analytic network process and goal programming approach (2002)Product planning in quality f…Procurement of logistics services—a minutes work or a multi-year project? (2002)Procurement of logistics serv…Measuring and managing service quality: integrating customer expectations (2001)Measuring and managing servic…An application of the AHP in vendor selection of a telecommunications system (2001)An application of the AHP in …Evaluating weapon systems using ranking fuzzy numbers (1999)Evaluating weapon systems usi…Global Operations and Logistics: Text and Cases (1998)Global Operations and Logisti…An empirical investigation into supply chain management: a perspective on partnerships (1998)An empirical investigation in…Applications of the extent analysis method on fuzzy AHP (1996)Applications of the extent an…The Analytic Hierarchy Process (1985)The Analytic Hierarchy ProcessEvaluation of fresh food logistics service quality using online customer reviews (2021)Evaluation of fresh food logi…Benchmarking the logistics management implementation using Delphi and fuzzy DEMATEL (2018)Benchmarking the logistics ma…The magical number seven, plus or minus two: Some limits on our capacity for processing information. (1956)Fuzzy sets (1965)Fuzzy sets (1996)A novel hybrid MCDM approach based on fuzzy DEMATEL, fuzzy ANP and fuzzy TOPSIS to evaluate green suppliers (2011)Fuzzy multiple criteria decision-making techniques and applications – Two decades review from 1994 to 2014 (2015)A review of fuzzy AHP methods for decision-making with subjective judgements (2020)The Economic Institutions of Capitalism (1987)A Model of Distributor Firm and Manufacturer Firm Working Partnerships (1990)The machine that changed the world (1992)Development and validation of a measurement instrument for studying supply chain management practices (2005)Service, value networks and learning (2009)The role of collaboration in supply chain resilience (2015)Coefficient Alpha and the Internal Structure of Tests (1951)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)The impact of facilities on student choice of university (2003)The impact of tour quality and tourist satisfaction on tourist loyalty: The case of Chinese tourists in Korea (2010)A Study of Experiential Quality, Experiential Value, Experiential Satisfaction, Theme Park Image, and Revisit Intention (2014)The House of Quality (1988)The Voice of the Customer (1993)Analytic network process in supplier selection: A case study in an electronic firm (2006)Choosing knowledge management strategies by using a combined ANP and DEMATEL approach (2007)Using the analytic network process (ANP) in a SWOT analysis – A case study for a textile firm (2007)The analytic hierarchy process : planning, priority setting, resource allocation (1980)Multiple Attribute Decision Making: Methods and Applications (1981)On the invalidity of fuzzifying numerical judgments in the Analytic Hierarchy Process (2007)A fuzzy supplier selection model with the consideration of benefits, opportunities, costs and risks (2008)Multicriteria decision making in energy planning using a modified fuzzy TOPSIS methodology (2010)Quality Function Deployment : Integrating Customer Requirements into Product Design (1990)A systematic approach to quality function deployment with a full illustrative example (2004)Customer involvement in new product development (2005)Review, analysis and classification of the literature on QFD—Types of research, difficulties and benefits (2008)An Analysis Of Vendor Selection Systems And Decisions (1966)Axiomatic Foundation of the Analytic Hierarchy Process (1986)Supplier selection and order lot sizing modeling: A review (2006)Group decision making process for supplier selection with VIKOR under fuzzy environment (2009)A review of applications of Analytic Hierarchy Process in operations management (2012)A scaling method for priorities in hierarchical structures (1977)The analytic hierarchy process—what it is and how it is used (1987)Analytic hierarchy process: An overview of applications (2004)Multi‐criteria supplier selection using fuzzy AHP (2003)Computing with Words in Decision support Systems: An overview on Models and Applications (2010)Fuzzy TOPSIS for group decision making: A case study for accidents with oil spill in the sea (2010)A Novel Multi-Criteria Decision-Making Model for Building Material Supplier Selection Based on Entropy-AHP Weighted TOPSIS (2020)
this work references cited by second hop

References

  • 1985The Analytic Hierarchy Process15,357 cited
  • 1996Applications of the extent analysis method on fuzzy AHP4,869 cited
  • 2005Global supplier development considering risk factors using fuzzy extended AHP-based approach1,250 cited
  • 2002Quality function deployment: A literature review1,092 cited
  • 1998An empirical investigation into supply chain management: a perspective on partnerships1,079 cited
  • 2001An application of the AHP in vendor selection of a telecommunications system670 cited
  • 2002Product planning in quality function deployment using a combined analytic network process and goal programming approach508 cited
  • 2006Prioritization of human capital measurement indicators using fuzzy AHP479 cited
  • 2007Transshipment site selection using the AHP and TOPSIS approaches under fuzzy environment437 cited
  • 2001Measuring and managing service quality: integrating customer expectations294 cited
  • 1998Global Operations and Logistics: Text and Cases270 cited
  • 2006Strategic management of logistics service: A fuzzy QFD approach255 cited
  • 2011Enhancing enterprise agility by deploying agile drivers, capabilities and providers245 cited
  • 2002Procurement of logistics services—a minutes work or a multi-year project?219 cited

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1999
Evaluating weapon systems using ranking fuzzy numbers
213 cited
  • 2009Supplier selection model using Taguchi loss function, analytical hierarchy process and multi-choice goal programming208 cited
  • Cited by

    • 2018Benchmarking the logistics management implementation using Delphi and fuzzy DEMATEL52 cited
    • 2021Evaluation of fresh food logistics service quality using online customer reviews33 cited