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Strategic management of logistics service: A fuzzy QFD approach · Study

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ArticleStrategic management of logistics service: A fuzzy QFD approach

Eleonora Bottani2006

Article2006

Strategic management of logistics service: A fuzzy QFD approach

Eleonora Bottani · Antonio Rizzi

255 citations·0/0 files stored·International Journal of Production Economics

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Quality Function Deployment in Product Design Multi-Criteria Decision Making Quality and Supply Management

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References

1965Fuzzy sets 1996Fuzzy sets 1988Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence 1990Delivering quality service: balancing customer perceptions and expectations 1993Fuzzy Set Theory and Its Applications 1988Servitization of business: Adding value by adding services 1988The House of Quality 2021Logistics and Supply Chain Management

Cited by

2016A quality function deployment approach to improve maritime supply chain resilience 2021Analysis of the innovation strategies for green supply chain management in the energy industry using the QFD-based hybrid interval valued intuitionistic fuzzy decision approach 2010Supplier selection paradigm: An integrated hierarchical QFD methodology under multiple-criteria environment 2009A fuzzy QFD approach to achieve agility 2018A fuzzy multi attribute decision framework with integration of QFD and grey relational analysis 2009

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Year2006

Typearticle

Published2006-03-04

VenueInternational Journal of Production Economics

ISSN-L0925-5273

Languageen

Citations255

Files0 public / 0

ShelfQuality Function Deployment in Product Design

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doi10.1016/j.ijpe.2005.11.006

openalex_workW1990601716

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A review of soft computing applications in supply chain management

2021Strategic framework for developing resilience in Agri-Food Supply Chains during COVID 19 pandemic

2015A multiple objective optimization based QFD approach for efficient resilient strategies to mitigate supply chain vulnerabilities: The case of garment industry of Bangladesh