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Strategic management of logistics service: A fuzzy QFD approach
11 references·16 citing·33 second hop
Strategic management of logistics service: A fuzzy QFD approach (2006)Strategic management of logistics service…Logistics and Supply Chain Management (2022)Logistics and Supply Chain Ma…Logistics and Supply Chain Management (2021)Logistics and Supply Chain Ma…Fuzzy sets (1996)Fuzzy setsQuality Function Deployment: How to Make QFD Work for You (1995)Quality Function Deployment: …Fuzzy Set Theory and Its Applications (1993)Fuzzy Set Theory and Its Appl…Quality Function Deployment : Integrating Customer Requirements into Product Design (1990)Quality Function Deployment :…Delivering quality service: balancing customer perceptions and expectations (1990)Delivering quality service: b…The House of Quality (1988)The House of QualityServitization of business: Adding value by adding services (1988)Servitization of business: Ad…Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)Consumer Perceptions of Price…Fuzzy sets (1965)Fuzzy setsImplementation of the circular supply chain management in the pharmaceutical industry (2022)Implementation of the circula…Strategic framework for developing resilience in Agri-Food Supply Chains during COVID 19 pandemic (2021)Strategic framework for devel…Analysis of the innovation strategies for green supply chain management in the energy industry using the QFD-based hybrid interval valued intuitionistic fuzzy decision approach (2021)Analysis of the innovation st…Adoption of renewable energy sources, low‐carbon initiatives, and advanced logistical infrastructure—an step toward integrated global progress (2021)Adoption of renewable energy …A fuzzy multi attribute decision framework with integration of QFD and grey relational analysis (2018)A fuzzy multi attribute decis…A quality function deployment approach to improve maritime supply chain resilience (2016)A quality function deployment…A multiple objective optimization based QFD approach for efficient resilient strategies to mitigate supply chain vulnerabilities: The case of garment industry of Bangladesh (2015)A multiple objective optimiza…A multi-phased QFD based optimization approach to sustainable service design (2015)A multi-phased QFD based opti…Analysis of enablers for the implementation of leagile supply chain management using an integrated fuzzy QFD approach (2014)Analysis of enablers for the …Supplier selection paradigm: An integrated hierarchical QFD methodology under multiple-criteria environment (2010)Supplier selection paradigm: …Quality function deployment and its extensions (2010)Quality function deployment a…Product design and selection using fuzzy QFD and fuzzy MCDM approaches (2010)Product design and selection …Food supply chain leanness using a developed QFD model (2010)Food supply chain leanness us…A survey of the application of fuzzy set theory in production and operations management: 1998–2009 (2010)A survey of the application o…A review of soft computing applications in supply chain management (2009)A review of soft computing ap…A fuzzy QFD approach to achieve agility (2009)A fuzzy QFD approach to achie…Information and Consumer Behavior (1970)The nature of human values (1973)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)The Effect of a Market Orientation on Business Profitability (1990)Conceptualizing, Measuring, and Managing Customer-Based Brand Equity (1993)Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology1 (2012)Beyond Accuracy: What Data Quality Means to Data Consumers (1996)Customer value: The next source for competitive advantage (1997)Evolving to a New Dominant Logic for Marketing (2003)Product planning in quality function deployment using a combined analytic network process and goal programming approach (2002)A fuzzy optimization model for QFD planning process using analytic network approach (2004)Product platform design and customization: Status and promise (2004)Measuring Service Quality: A Reexamination and Extension (1992)The Behavioral Consequences of Service Quality (1996)Corporate Social Responsibility, Customer Satisfaction, and Market Value (2006)DEFINING SUPPLY CHAIN MANAGEMENT (2001)Building the Resilient Supply Chain (2004)Perspectives in supply chain risk management (2006)Exploring the financial consequences of the servitization of manufacturing (2008)The servitization of manufacturing (2009)Industrial Product-Service Systems—IPS 2 (2010)An application of soft sets in a decision making problem (2002)Soft set theory (2003)A fuzzy approach for supplier evaluation and selection in supply chain management (2005)Extensions of the TOPSIS for group decision-making under fuzzy environment (2000)An approach for detecting, quantifying, and visualizing the evolution of a research field: A practical application to the Fuzzy Sets Theory field (2010)Science mapping software tools: Review, analysis, and cooperative study among tools (2011)Customer satisfaction, customer retention, and market share (1993)THE LAST PLANNER SYSTEM OF PRODUCTION CONTROL (2000)Quality function deployment: A literature review (2002)Family resemblances: Studies in the internal structure of categories (1975)Basic objects in natural categories (1976)Soft set theory—First results (1999)
this work references cited by second hop

References

  • 1965Fuzzy sets67,827 cited
  • 1996Fuzzy sets46,880 cited
  • 1988Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence18,274 cited
  • 1990Delivering quality service: balancing customer perceptions and expectations3,870 cited
  • 1993Fuzzy Set Theory and Its Applications2,921 cited
  • 1988Servitization of business: Adding value by adding services2,640 cited
  • 1988The House of Quality2,266 cited
  • 2021Logistics and Supply Chain Management2,105 cited
  • 1990Quality Function Deployment : Integrating Customer Requirements into Product Design1,680 cited
  • 1995Quality Function Deployment: How to Make QFD Work for You970 cited
  • 2022Logistics and Supply Chain Management601 cited

Cited by

  • 2016A quality function deployment approach to improve maritime supply chain resilience219 cited
  • 2021Analysis of the innovation strategies for green supply chain management in the energy industry using the QFD-based hybrid interval valued intuitionistic fuzzy decision approach208 cited
  • 2010Supplier selection paradigm: An integrated hierarchical QFD methodology under multiple-criteria environment177 cited
  • 2009A fuzzy QFD approach to achieve agility

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170 cited
  • 2018A fuzzy multi attribute decision framework with integration of QFD and grey relational analysis169 cited
  • 2009A review of soft computing applications in supply chain management162 cited
  • 2021Strategic framework for developing resilience in Agri-Food Supply Chains during COVID 19 pandemic160 cited
  • 2015A multiple objective optimization based QFD approach for efficient resilient strategies to mitigate supply chain vulnerabilities: The case of garment industry of Bangladesh156 cited
  • 2014Analysis of enablers for the implementation of leagile supply chain management using an integrated fuzzy QFD approach142 cited
  • 2010Food supply chain leanness using a developed QFD model136 cited
  • 2021Adoption of renewable energy sources, low‐carbon initiatives, and advanced logistical infrastructure—an step toward integrated global progress132 cited
  • 2010Product design and selection using fuzzy QFD and fuzzy MCDM approaches127 cited
  • 2010A survey of the application of fuzzy set theory in production and operations management: 1998–2009124 cited
  • 2010Quality function deployment and its extensions115 cited
  • 2015A multi-phased QFD based optimization approach to sustainable service design114 cited
  • 2022Implementation of the circular supply chain management in the pharmaceutical industry111 cited