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Achieving consumer focus in supply chains
16 references·16 citing·39 second hopsampled
Achieving consumer focus in supply chains (2007)Achieving consumer focus in supply chainsLogistics and Supply Chain Management (2021)Logistics and Supply Chain Ma…Industrial Dynamics: A Major Breakthrough for Decision Makers (2012)Industrial Dynamics: A Major …Building theories from case study research (2009)Building theories from case s…Learning to evolve (2004)Learning to evolveDEFINING SUPPLY CHAIN MANAGEMENT (2001)DEFINING SUPPLY CHAIN MANAGEM…Supply Chain Management: More Than a New Name for Logistics (1997)Supply Chain Management: More…Lean Thinking—Banish Waste and Create Wealth in your Corporation (1997)Lean Thinking—Banish Waste an…Explaining Development and Change in Organizations (1995)Explaining Development and Ch…Developing relationships in business networks (1995)Developing relationships in b…Logistics and Supply Chain Management: Strategies for Reducing Costs and Improving Services. (1994)Logistics and Supply Chain Ma…The machine that changed the world (1992)The machine that changed the …Quality Function Deployment : Integrating Customer Requirements into Product Design (1990)Quality Function Deployment :…Longitudinal Field Research on Change: Theory and Practice (1990)Longitudinal Field Research o…The House of Quality (1988)The House of QualityCase Study Research: Design and Methods (1984)Case Study Research: Design a…Attractive Quality and Must-Be Quality (1984)Attractive Quality and Must-B…Supply chain efficiency framework to improve business performance in a competitive era (2020)Supply chain efficiency frame…A big data driven framework for demand-driven forecasting with effects of marketing-mix variables (2019)A big data driven framework f…Understanding customer requirements of corrugated industry using Kano model (2018)Understanding customer requir…The new age of customer impatience (2018)The new age of customer impat…Determinants of sourcing flexibility and its impact on performance (2018)Determinants of sourcing flex…Improving supply chain flexibility and agility through variety management (2017)Improving supply chain flexib…Creating value chains: the role of relationship development (2016)Creating value chains: the ro…Environmental sustainability of logistics service provider: an ANP-QFD approach (2015)Environmental sustainability …Developing supply chain security design of logistics service providers (2015)Developing supply chain secur…Understanding the lean voice of the customer (2012)Understanding the lean voice …Applying the Kano model and QFD to explore customers' brand contacts in the hotel business: A study of a hot spring hotel (2011)Applying the Kano model and Q…A decision support system for optimising the order fulfilment process (2011)A decision support system for…Alignment of retail channels in the fashion supply chain (2010)Alignment of retail channels …Customer service in emergency relief chains (2009)Customer service in emergency…A research view of supply chain management: Developments and topics for exploration (2009)A research view of supply cha…Food chain management for sustainable food system development: a European research agenda (2008)Food chain management for sus…The Nature of the Firm (1937)Economic Action and Social Structure: The Problem of Embeddedness (1985)”Coopetition” in Business Networks—to Cooperate and Compete Simultaneously (2000)The strategic impact of external networks: subsidiary performance and competence development in the multinational corporation (2002)Firm resources and sustained competitive advantage (2004)Sustainable supply chain management and inter‐organizational resources: a literature review (2009)Competitive Strategy: Techniques for Analyzing Industries and Competitors (1980)A Model of Distributor Firm and Manufacturer Firm Working Partnerships (1990)The Commitment-Trust Theory of Relationship Marketing (1994)A framework of sustainable supply chain management: moving toward new theory (2008)Understanding the concept of supply chain resilience (2009)Supply chain collaboration: Impact on collaborative advantage and firm performance (2010)The Discovery of Grounded Theory: Strategies for Qualitative Research. (1968)The Reflective Practitioner: How Professionals Think in Action (1985)Interpretive case studies in IS research: nature and method (1995)Strategies for Theorizing from Process Data (1999)Grounded Theory in Management Research (2003)The Social Construction of Reality (1967)The Social Psychology of Organizations. (1979)Capitalism, Socialism and Democracy (1997)ORGANIZATIONAL CHANGE AND DEVELOPMENT (1999)A Multi‐Dimensional Framework of Organizational Innovation: A Systematic Review of the Literature (2009)Mixed Methods Research: A Research Paradigm Whose Time Has Come (2004)Qualitative research: Methods in the social sciences (2006)Document Analysis as a Qualitative Research Method (2009)How to make product development projects more successful by integrating Kano's model of customer satisfaction into quality function deployment (1998)The Process of Customer Engagement: A Conceptual Framework (2008)Gain more insight from your PLS-SEM results (2016)Issues in Supply Chain Management (2000)Business models and dynamic capabilities (2017)A handbook for value chain research (2002)Lean manufacturing: context, practice bundles, and performance (2002)A literature and practice review to develop sustainable business model archetypes (2013)Theory Building From Cases: Opportunities And Challenges (2007)The qualitative research interview (2011)Positioning and Presenting Design Science Research for Maximum Impact1 (2013)PRODUCT DEVELOPMENT: PAST RESEARCH, PRESENT FINDINGS, AND FUTURE DIRECTIONS (1995)Dynamic capabilities and strategic management (1997)The Relational View: Cooperative Strategy and Sources of Interorganizational Competitive Advantage (1998)
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References

  • 1984Case Study Research: Design and Methods81,948 cited
  • 2009Building theories from case study research11,299 cited
  • 1992The machine that changed the world5,805 cited
  • 2001DEFINING SUPPLY CHAIN MANAGEMENT5,167 cited
  • 1990Longitudinal Field Research on Change: Theory and Practice4,219 cited
  • 1995Explaining Development and Change in Organizations3,759 cited
  • 1984Attractive Quality and Must-Be Quality3,436 cited
  • 1997Lean Thinking—Banish Waste and Create Wealth in your Corporation3,375 cited
  • 1995Developing relationships in business networks3,265 cited
  • 1997Supply Chain Management: More Than a New Name for Logistics2,865 cited
  • 1988The House of Quality2,266 cited
  • 2021Logistics and Supply Chain Management2,105 cited
  • 2012Industrial Dynamics: A Major Breakthrough for Decision Makers2,058 cited
  • 1990Quality Function Deployment : Integrating Customer Requirements into Product Design1,680 cited
  • 2004Learning to evolve1,665 cited
  • 1994Logistics and Supply Chain Management: Strategies for Reducing Costs and Improving Services.

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1,662 cited

Cited by

  • 2009Customer service in emergency relief chains171 cited
  • 2008Food chain management for sustainable food system development: a European research agenda168 cited
  • 2019A big data driven framework for demand-driven forecasting with effects of marketing-mix variables152 cited
  • 2018The new age of customer impatience118 cited
  • 2015Environmental sustainability of logistics service provider: an ANP-QFD approach96 cited
  • 2011Applying the Kano model and QFD to explore customers' brand contacts in the hotel business: A study of a hot spring hotel74 cited
  • 2017Improving supply chain flexibility and agility through variety management73 cited
  • 2012Understanding the lean voice of the customer63 cited
  • 2020Supply chain efficiency framework to improve business performance in a competitive era58 cited
  • 2010Alignment of retail channels in the fashion supply chain53 cited
  • 2018Determinants of sourcing flexibility and its impact on performance53 cited
  • 2009A research view of supply chain management: Developments and topics for exploration39 cited
  • 2015Developing supply chain security design of logistics service providers35 cited
  • 2016Creating value chains: the role of relationship development34 cited
  • 2018Understanding customer requirements of corrugated industry using Kano model27 cited
  • 2011A decision support system for optimising the order fulfilment process27 cited