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The Implementation of Welfare Reform Policy: The Role of Public Managers in Front‐Line Practices
15 references·16 citing·37 second hop
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References

  • 1997The Effects of Human Resource Management Practices on Productivity: A Study of Steel Finishing Lines2,529 cited
  • 1992Understanding and Managing Public Organizations1,811 cited
  • 2001HIGH-INVOLVEMENT WORK PRACTICES, TURNOVER, AND PRODUCTIVITY: EVIDENCE FROM NEW ZEALAND.1,738 cited
  • 1984Implementation and Public Policy1,269 cited
  • 1999Galloping Elephants: Developing Elements of a Theory of Effective Government Organizations1,184 cited
  • 2020Supervision in Social Work756 cited
  • 1999Modeling the Impact of Public Management: Implications of Structural Context554 cited
  • 1991Understanding and managing public organizations536 cited
  • 1994Welfare realities: from rhetoric to reform466 cited
  • 2017Supervision in Social Work336 cited
  • 2000Moving Beyond Discretion and Outcomes: Examining Public Management from the Front Lines of the Welfare System319 cited
  • 1993Human services as complex organizations294 cited
  • 1998On the front lines of welfare delivery: Are workers implementing policy reforms?284 cited
  • 1986Toward effective supervision: An operant analysis and comparison of managers at work.205 cited
  • 1996Leadership of public bureaucracies: the administrator as conservator

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199 cited

Cited by

  • 2014Public Leadership: A review of the literature and framework for future research273 cited
  • 2004Street-Level Bureaucrats and Intrastate Variation in the Implementation of Temporary Assistance for Needy Families Policies162 cited
  • 2009Rule Following and Discretion at Government's Frontlines: Continuity and Change during Organization Socialization152 cited
  • 2018Street-Level Management: A Clientele-Agent Perspective on Implementation138 cited
  • 2016Street-Level Bureaucrats as Individual Policymakers: The Relationship between Attitudes and Coping Behavior toward Vulnerable Children and Youth114 cited
  • 2017Black in Blue: Racial Profiling and Representative Bureaucracy in Policing Revisited107 cited
  • 2014IS OUTPUT PERFORMANCE ALL ABOUT THE RESOURCES? A FUZZY‐SET QUALITATIVE COMPARATIVE ANALYSIS OF STREET‐LEVEL BUREAUCRATS IN SWITZERLAND100 cited
  • 2020Who Is in Charge? The Provision of Informal Personal Resources at the Street Level91 cited
  • 2021Working Within a System of Administrative Burden: How Street-Level Bureaucrats’ Role Perceptions Shape Access to the Promise of Higher Education90 cited
  • 2007The Public Administration Case against Participation Income87 cited
  • 2015Performance Management, Caseloads and the Frontline Provision of Social Services82 cited
  • 2005Casework Job Design and Client Outcomes in Welfare-to-Work Offices70 cited
  • 2009Addressing disproportionality and disparity in child welfare: Evaluation of an anti-racism training for community service providers68 cited
  • 2012Institutional Logic and Street-Level Discretion: The Case of HIV Test Counseling68 cited
  • 2013Inspecting environmental management from within: The role of street-level bureaucrats in environmental policy implementation66 cited
  • 2012Making contribution analysis work: A practical framework for handling influencing factors and alternative explanations66 cited