The Effect of Individual Differences on Managerial Media Choice

Elmore R. Alexander · Larry E. Penley · I. Edward Jernigan

23 citations0/0 files storedManagement Communication Quarterly

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Communication Studies and Media Team Dynamics and Performance Communication in Education and Healthcare

Abstract

Managers vary in their sensitivity to the appropriateness of communication media, and this sensitivity has been associated with managerial performance. Factors affecting managerial variability in media sensitivity are relatively uninvestigated. This study examines two potential individual difference measures—communication apprehension and self-monitoring. Both measures are found to affect the media choices that managers make. The results, however, call into question the initial models of the media choice decisions of managers.

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References

1984Research in Organizational Behavior 1986Organizational Information Requirements, Media Richness and Structural Design 1979Mail and Telephone Surveys: The Total Design Method.1974Self-monitoring of expressive behavior.1978Information Processing as an Integrating Concept in Organizational Design 1967A Framework for the Comparative Analysis of Organizations 1976Determinants of Coordination Modes within Organizations 1984Revision of the Self-Monitoring Scale.

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2003Media Selection During The Implementation Of Planned Organizational Change

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