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Cited by

• 2020Everything Old is New Again: The Age of Consumer‐Centric Supply Chain Management101 cited
• 2019Interpretive research88 cited
• 2019Spillover effects of supply chain news on consumers' perceptions of product quality: An examination within the triple bottom line70 cited
• 2021The challenge of remanufactured products: the role of returns policy and channel structure to reduce consumers' perceived risk50 cited
• 2021Communicating supply chain sustainability: transparency and framing effects49 cited
• 2024Consumer‐Centric Supply Chain Management: A Literature Review, Framework, and Research Agenda48 cited
• 2021Green Supply Chain Management and Its Impact on Consumer Purchase Decision as a Marketing Strategy: Applying the Theory of Planned Behavior42 cited
• 2018Impact of information technology and relational aspect on supply chain collaboration leading to financial performance34 cited
• 2025Designing scenario-based experiments in retail SCM: methodological approaches and practical insights19 cited
• 2017The impact of functional integration on perceived risk and consumer-based brand equity16 cited
• 2024The BORIS experience: evaluating omnichannel returns and repurchase intention12 cited
• 2019Crowdsourcing to manage service gaps in service networks12 cited
• 2017Re-enchanting logistics: the cases of pick-your-own farm and large retail stores