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A FRAMEWORK FOR DEVELOPING TECHNICAL PROCESS REENGINEERING DESIGNS · Study

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ArticleA FRAMEWORK FOR DEVELOPING TECHNICAL PROCESS REENGINEERING DESIGNS

Tariq A. Aldowaisan1997

Article1997

A FRAMEWORK FOR DEVELOPING TECHNICAL PROCESS REENGINEERING DESIGNS

Tariq A. Aldowaisan · Lotfi K. Gaafar

10 citations·0/0 files stored·Computers & Industrial Engineering

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Business Process Modeling and Analysis Management and Optimization Techniques Information Systems Theories and Implementation

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References

1988SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality 1993Reengineering the corporation: A manifesto for business revolution 1994SERVPERF versus SERVQUAL: Reconciling Performance-Based and Perceptions-Minus-Expectations Measurement of Service Quality 2011The New Industrial Engineering: Information Technology and Business Process Redesign 1990Reengineering Work: Don’t Automate, Obliterate 1993Improving the measurement of service quality 1994How to Make Reengineering Really Work 1993How to make reengineering really work

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2001A case study of the SMEs’ organizational restructuring in Taiwan

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Year1997

Typearticle

Published1997-07-01

VenueComputers & Industrial Engineering

ISSN-L0360-8352

Languageen

Citations10

Files0 public / 0

ShelfBusiness Process Modeling and Analysis

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doi10.1016/s0360-8352(96)00308-7

openalex_workW2008376475

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