Performance Assessment and Accountability in British Housing Management

Abstract

This paper looks at performance assessment in the management of public housing in Britain within the context of the liberalisation of housing policy undertaken in the last decade. In particular, the focus is on the impact of appraisal systems on the accountability of housing management. The paper concludes that appraisal systems have enhanced accountability to government but done little to enhance the legitimate accountability to the consumer of the management service.

Cite this work

No public copy is stored for this record, so only the metadata is cited.

Stored only when both papers are in the corpus — 27 citations exist upstream.