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• 2009Behavioral dimensions of public relations leadership in organizations53 cited
• 2009The blogosphere and public relations52 cited
• 2018Reimagining dialogue in public relations: Bakhtin and open dialogue in the public sphere45 cited
• 1999Practitioner Roles, Public Relations Education, and Professional Socialization: An Exploratory Study45 cited
• 2013Intersectionality and publics: How exploring publics’ multiple identities questions basic public relations concepts43 cited
• 2010European Communication Monitor 2009. An institutionalized view of how public relations and communication management professionals face the economic and media crises in Europe40 cited
• 2003The dynamics of public relations38 cited
• 2009Typologies of communicators in Europe35 cited
• 2009Adding value to organizations: An examination of the role of senior public relations practitioners in Singapore31 cited
• 2011Toward a Roles Theory for Strategic Communication: The Case of South Africa31 cited
• 2009Finding Connections Between Lobbying, Public Relations and Advocacy27 cited
• 2018Insights from Industry Leaders: A Maturity Model for Strengthening Communication Measurement and Evaluation26 cited