SZodixStudyAcademic Library

Dashboard Shelves Open access My library Inbox Notes Write Learn Alerts

More

Ask your library Notifications Quick cite Review

Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated

Pooling is not the answer · Study

ArticleShelves

ArticlePooling is not the answer

Nico M. Van DIJK2008

Article2008

Pooling is not the answer

Nico M. Van DIJK · Erik van der Sluis

24 citations·0/0 files stored·European Journal of Operational Research

No readable copy stored yet — this record is metadata only.

No open-access location is known for this record yet.

Literature note Cite in a project Citation map

Advanced Queuing Theory Analysis Healthcare Operations and Scheduling Optimization Optimization and Search Problems

Abstract

No abstract was published for this record.

Paper brief

Loading…

Cite this work

Citation unavailable for this work.

BibTeX RIS CSL-JSON

No public copy is stored for this record, so only the metadata is cited.

Citations in this library

Citation map →

Stored only when both papers are in the corpus — 24 citations exist upstream.

References

2003Telephone Call Centers: Tutorial, Review, and Research Prospects 2004Dimensioning Large Call Centers 2001Dynamic scheduling of a system with two parallel servers in heavy traffic with resource pooling: asymptotic optimality of a threshold policy 2005A Staffing Algorithm for Call Centers with Skill-Based Routing 2008The Management of Technology: A Production and Operations Management Perspective 2008To Pool or Not to Pool in Call Centers 2007Call-Routing Schemes for Call-Center Outsourcing 1999Partitioning Customers into Service Groups

Related works

Explore the map →

Papers that cite the same references — the relational fallback while embeddings are still backfilling.

2005Dynamic Routing in Large-Scale Service Systems with Heterogeneous Serversarticle · 4 shared references 2013Operations Research (OR) in Service Industries: A Comprehensive Reviewarticle · 4 shared references 2008To Pool or Not to Pool in Call Centersarticle · 4 shared references 2018Design heuristic for parallel many server systemsarticle · 4 shared references 2014A flexible architecture for call centers with skill-based routingarticle · 4 shared references 2010Does the Erlang C model fit in real call centers?other · 4 shared references

Details

Year2008

Typearticle

Published2008-06-26

VenueEuropean Journal of Operational Research

ISSN-L0377-2217

Languageen

Citations24

Files0 public / 0

ShelfAdvanced Queuing Theory Analysis

Identifiers

doi10.1016/j.ejor.2008.06.014

openalex_workW2009368113

Links

Imported from OpenAlex (CC0) — nothing here is generated.