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An empirical examination of users' post-adoption behaviour of mobile services
16 references·16 citing·29 second hopsampled
An empirical examination of users' post-adoption behaviour of mobile services (2010)An empirical examination of users' post-a…Diffusion of Innovations 1 (2019)Diffusion of Innovations 1A Practical Guide To Factorial Validity Using PLS-Graph: Tutorial And Annotated Example (2005)A Practical Guide To Factoria…User Acceptance of Information Technology: Toward A Unified View1 (2003)User Acceptance of Informatio…Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)Common method biases in behav…Understanding Information Systems Continuance: An Expectation-Confirmation Model1 (2001)Understanding Information Sys…Structural Equation Modeling and Regression: Guidelines for Research Practice (2000)Structural Equation Modeling …Task-Technology Fit and Individual Performance (1995)Task-Technology Fit and Indiv…The Antecedents and Consequences of Customer Satisfaction for Firms (1993)The Antecedents and Consequen…Cognitive, Affective, and Attribute Bases of the Satisfaction Response (1993)Cognitive, Affective, and Att…User Acceptance of Computer Technology: A Comparison of Two Theoretical Models (1989)User Acceptance of Computer T…Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)Perceived Usefulness, Perceiv…Structural equation modeling in practice: A review and recommended two-step approach. (1988)Structural equation modeling …On the Evaluation of Structural Equation Models (1988)On the Evaluation of Structur…The diffusion of innovations (1983)The diffusion of innovationsEvaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Evaluating Structural Equatio…A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)A Cognitive Model of the Ante…Digital health platforms for the elderly? Key adoption and usage barriers and ways to address them (2023)Digital health platforms for …Understanding the determinants of e-wallet continuance usage intention in Malaysia (2021)Understanding the determinant…The continuation and recommendation intention of artificial intelligence-based voice assistant systems (AIVAS): the influence of personal traits (2021)The continuation and recommen…The Role of Consumers’ Perceived Security, Perceived Control, Interface Design Features, and Conscientiousness in Continuous Use of Mobile Payment Services (2019)The Role of Consumers’ Percei…The effect of credit card versus mobile payment on convenience and consumers’ willingness to pay (2019)The effect of credit card ver…Determinants of the continuance intention of Airbnb users: consumption values, co-creation, information overload and satisfaction (2019)Determinants of the continuan…Understanding continuance usage of mobile shopping applications in India: the role of espoused cultural values and perceived risk (2018)Understanding continuance usa…Influence of Expectation Confirmation, Network Externalities, and Flow on Use of Mobile Shopping Apps (2018)Influence of Expectation Conf…An app a day keeps a customer connected: Explicating loyalty to brands and branded applications through the lens of affordance and service-dominant logic (2018)An app a day keeps a customer…Customer behavioural intentions towards mobile money services adoption in Ghana (2017)Customer behavioural intentio…Making the most of information technology & systems usage: A literature review, framework and future research agenda (2015)Making the most of informatio…A dual-factor model of loyalty to IT product – The case of smartphones (2015)A dual-factor model of loyalt…The influences of system usability and user satisfaction on continued Internet banking services usage intention: empirical evidence from Taiwan (2014)The influences of system usab…Designing mobile business applications for different age groups (2014)Designing mobile business app…Empirical research on mobile Internet usage: A meta-analysis of the literature (2013)Empirical research on mobile …Attitudes towards mobile banking: are there any differences between users and non-users? (2013)Attitudes towards mobile bank…Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Self-efficacy mechanism in human agency. (1982)A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies (2000)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)The Theory of Buyer Behavior (1971)Effect of expectation and disconfirmation on postexposure product evaluations: An alternative interpretation. (1977)Disconfirmation of consumer expectations through product trial. (1979)Developing Buyer-Seller Relationships (1987)Measuring Service Quality: A Reexamination and Extension (1992)Understanding Attitudes and Predicting Social Behavior (1980)The theory of planned behavior (1991)Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology1 (2012)Older Adults' Reasons for Using Technology while Aging in Place (2015)Self-Reports in Organizational Research: Problems and Prospects (1986)Structural Equations with Latent Variables. (1991)Technology Acceptance Model 3 and a Research Agenda on Interventions (2008)Sources of Method Bias in Social Science Research and Recommendations on How to Control It (2011)Common Method Bias in PLS-SEM (2015)Construct validity in psychological tests. (1955)Review of Psychometric theory (2nd ed.). (1979)Significance tests and goodness of fit in the analysis of covariance structures. (1980)The Commitment-Trust Theory of Relationship Marketing (1994)PLS-SEM: Indeed a Silver Bullet (2011)The Strength of Weak Ties (1973)Diffusion of innovations. (2003)Common Method Variance in IS Research: A Comparison of Alternative Approaches and a Reanalysis of Past Research (2006)When to use and how to report the results of PLS-SEM (2018)PSYCHOLOGICAL, EMPOWERMENT IN THE WORKPLACE: DIMENSIONS, MEASUREMENT AND VALIDATION. (1995)An assessment of the use of partial least squares structural equation modeling in marketing research (2011)
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References

  • 1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error108,884 cited
  • 2003Common method biases in behavioral research: A critical review of the literature and recommended remedies.81,863 cited
  • 1989Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology68,271 cited
  • 2003User Acceptance of Information Technology: Toward A Unified View144,945 cited
  • 1988Structural equation modeling in practice: A review and recommended two-step approach.41,858 cited
  • 2019Diffusion of Innovations 137,320 cited
  • 1988On the Evaluation of Structural Equation Models26,139 cited
  • 1989User Acceptance of Computer Technology: A Comparison of Two Theoretical Models25,696 cited
  • 1980A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions14,475 cited
  • 2001Understanding Information Systems Continuance: An Expectation-Confirmation Model18,741 cited
  • 2000Structural Equation Modeling and Regression: Guidelines for Research Practice6,417 cited
  • 1983The diffusion of innovations6,164 cited
  • 1995Task-Technology Fit and Individual Performance5,991 cited
  • 1993The Antecedents and Consequences of Customer Satisfaction for Firms4,607 cited

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2005
A Practical Guide To Factorial Validity Using PLS-Graph: Tutorial And Annotated Example
3,281 cited
  • 1993Cognitive, Affective, and Attribute Bases of the Satisfaction Response3,249 cited
  • Cited by

    • 2019The effect of credit card versus mobile payment on convenience and consumers’ willingness to pay203 cited
    • 2018An app a day keeps a customer connected: Explicating loyalty to brands and branded applications through the lens of affordance and service-dominant logic188 cited
    • 2023Digital health platforms for the elderly? Key adoption and usage barriers and ways to address them186 cited
    • 2018Understanding continuance usage of mobile shopping applications in India: the role of espoused cultural values and perceived risk149 cited
    • 2015A dual-factor model of loyalty to IT product – The case of smartphones142 cited
    • 2021The continuation and recommendation intention of artificial intelligence-based voice assistant systems (AIVAS): the influence of personal traits137 cited
    • 2021Understanding the determinants of e-wallet continuance usage intention in Malaysia137 cited
    • 2019The Role of Consumers’ Perceived Security, Perceived Control, Interface Design Features, and Conscientiousness in Continuous Use of Mobile Payment Services133 cited
    • 2015Making the most of information technology & systems usage: A literature review, framework and future research agenda124 cited
    • 2017Customer behavioural intentions towards mobile money services adoption in Ghana106 cited
    • 2018Influence of Expectation Confirmation, Network Externalities, and Flow on Use of Mobile Shopping Apps105 cited
    • 2013Attitudes towards mobile banking: are there any differences between users and non-users?89 cited
    • 2019Determinants of the continuance intention of Airbnb users: consumption values, co-creation, information overload and satisfaction87 cited
    • 2013Empirical research on mobile Internet usage: A meta-analysis of the literature86 cited
    • 2014The influences of system usability and user satisfaction on continued Internet banking services usage intention: empirical evidence from Taiwan80 cited
    • 2014Designing mobile business applications for different age groups79 cited