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Anglo-Saxon change in a non-Anglo-Saxon cultural context: lessons from TQM application in Greek public organisations
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Anglo-Saxon change in a non-Anglo-Saxon cultural context: lessons from TQM application in Greek public organisations (2008)Anglo-Saxon change in a non-Anglo-Saxon c…Country-of-origin effects, host-country effects, and the management of HR in multinationals: German companies in Britain and Spain (2001)Country-of-origin effects, ho…Managing customer satisfaction: a best practice perspective (2000)Managing customer satisfactio…The role of top management commitment in quality management: an empirical analysis of the auto parts industry (1998)The role of top management co…Multinationals, national business systems and HRM: the enduring influence of national identity or a process of 'Anglo-Saxonization' (1998)Multinationals, national busi…Empowerment: theory and practice (1998)Empowerment: theory and pract…Cultural and structural constraints on total quality management implementation (1998)Cultural and structural const…Trajectories of Reform: Public Management Change in Four Countries (1997)Trajectories of Reform: Publi…Total Quality Management‐A Cross Functional Perspective (1997)Total Quality Management‐A Cr…Bouquets, Brickbats and Blinkers: Total Quality Management and Employee Involvement in Practice (1997)Bouquets, Brickbats and Blink…The New Public Management in Action (1996)The New Public Management in …Total quality management as competitive advantage: A review and empirical study (1995)Total quality management as c…Total quality management in the public sector (1994)Total quality management in t…Total Quality Management and employee involvement: Are they compatible? 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References

  • 1995Total quality management as competitive advantage: A review and empirical study2,640 cited
  • 1996The New Public Management in Action2,199 cited
  • 1991Managerialism and the public services: the Anglo-American experience918 cited
  • 1998Empowerment: theory and practice573 cited
  • 1998Multinationals, national business systems and HRM: the enduring influence of national identity or a process of 'Anglo-Saxonization'353 cited
  • 1998The role of top management commitment in quality management: an empirical analysis of the auto parts industry252 cited
  • 2001Country-of-origin effects, host-country effects, and the management of HR in multinationals: German companies in Britain and Spain240 cited
  • 1994Total Quality Management and employee involvement: Are they compatible?225 cited
  • 1997Total Quality Management‐A Cross Functional Perspective196 cited
  • 1992TOTAL QUALITY MANAGEMENT AND EMPLOYEE INVOLVEMENT195 cited
  • 1997Bouquets, Brickbats and Blinkers: Total Quality Management and Employee Involvement in Practice174 cited
  • 1998Cultural and structural constraints on total quality management implementation164 cited
  • 2000Managing customer satisfaction: a best practice perspective163 cited
  • 1994Total quality management in the public sector149 cited

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  • 1994New Managerialism: Administrative Reform in Whitehall and Canberra142 cited
  • 1997Trajectories of Reform: Public Management Change in Four Countries133 cited
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