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The Internet and the banks’ strategic distribution channel decisions
16 references·11 citing·37 second hop
The Internet and the banks’ strategic distribution channel decisions (1998)The Internet and the banks’ strategic dis…Strategy and the new economics of information (1999)Strategy and the new economic…Strategy under uncertainty. (1998)Strategy under uncertainty.The Internet and international marketing (1997)The Internet and internationa…Strategic Channel Design (1997)Strategic Channel DesignOn-line banking: Strategic and management challenges (1997)On-line banking: Strategic an…Motivations for and barriers to Internet usage: results of a national public opinion survey (1997)Motivations for and barriers …Financial services and the Internet ‐ what does cyberspace mean for the financial services industry? (1997)Financial services and the In…The Internet and International Marketing (1996)The Internet and Internationa…Modern Banking in Theory and Practice (1996)Modern Banking in Theory and …Determinants of customer satisfaction in retail banking (1996)Determinants of customer sati…Consumer selection criteria for banks in Poland (1996)Consumer selection criteria f…Bank strategic positioning and some determinants of bank selection (1996)Bank strategic positioning an…Technology and innovation in retail banking distribution (1995)Technology and innovation in …Customer Preferences for Financial Services: An Analysis (1994)Customer Preferences for Fina…Managing hybrid marketing systems. (1991)Managing hybrid marketing sys…A theory of distribution channel structure (1966)A theory of distribution chan…A Quantitative Research to Investigate the Relationship of Factors Affecting Employee (2021)A Quantitative Research to In…Role of m-Banking for Indian Rural Consumers, its Adaptation Strategies, and Challenges: Consumer Behavior Analysis (2017)Role of m-Banking for Indian …The Contribution of Electronic Banking to Customer Satisfaction: A Case of Gcb Bank Limited - Koforidua (2016)The Contribution of Electroni…Impact of Self Service Technology Quality on Customer Satisfaction: A Case of Retail Banks in Western Province in Sri Lanka (2015)Impact of Self Service Techno…Factors Influencing the Adoption of Internet Banking In Kenya (2014)Factors Influencing the Adopt…An analysis of Internet Banking in Portugal (2013)An analysis of Internet Banki…E-BANKING PATRONAGE IN NIGERIA: AN EXPLORATORY STUDY OF GENDER DIFFERENCE (2011)E-BANKING PATRONAGE IN NIGERI…Experience in internet banking and performance of banks (2010)Experience in internet bankin…Understanding adoption and continual usage behaviour towards internet banking services in Hong Kong (2001)Understanding adoption and co…Electronic commerce opportunities for improving corporate customer support in banking in Greece (2001)Electronic commerce opportuni…External information search for banking services (1999)External information search f…An e-Business Model Ontology for Modeling e-Business (2002)Customer Relationship Management: from Strategy to Implementation (2006)Time – The Next Source of Competitive Advantage (2012)Good, better, engaged? The effect of company-initiated customer engagement behavior on shareholder value (2017)The Internationalization Process of the Firm—A Model of Knowledge Development and Increasing Foreign Market Commitments (1977)The Competitive Advantage of Nations (1990)The Competitive Advantage of Nations (1991)Customer Relationship Management (CRM) in financial services (2000)Five decades of research on export barriers: Review and future directions (2018)Internationalization, digitalization, and sustainability: Are SMEs ready? 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The case for non‐predictive strategy (2006)Supply-chain uncertainty: a review and theoretical foundation for future research (2011)Agile Business Model Innovation in Digital Entrepreneurship: Lean Startup Approaches (2018)Consumer trust in an Internet store (2000)Applying the Technology Acceptance Model and Flow Theory to Online Consumer Behavior (2002)Consumer Trust in an Internet Store: A Cross-Cultural Validation (2006)Gender, Internet and computer attitudes and experiences (2001)Internet Self-Efficacy and the Psychology of the Digital Divide (2006)Taken Out of Context: American Teen Sociality in Networked Publics (2017)
this work references cited by second hop

References

  • 1996The Internet and International Marketing942 cited
  • 1996Determinants of customer satisfaction in retail banking861 cited
  • 1998Strategy under uncertainty.811 cited
  • 1999Strategy and the new economics of information669 cited
  • 1997The Internet and international marketing529 cited
  • 1997Motivations for and barriers to Internet usage: results of a national public opinion survey313 cited
  • 1966A theory of distribution channel structure313 cited
  • 1997Strategic Channel Design264 cited
  • 1991Managing hybrid marketing systems.223 cited
  • 1994Customer Preferences for Financial Services: An Analysis203 cited
  • 1996Modern Banking in Theory and Practice198 cited
  • 1996Bank strategic positioning and some determinants of bank selection188 cited
  • 1995Technology and innovation in retail banking distribution163 cited
  • 1996Consumer selection criteria for banks in Poland119 cited
  • 1997Financial services and the Internet ‐ what does cyberspace mean for the financial services industry?104 cited
  • 1997On-line banking: Strategic and management challenges

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85 cited

Cited by

  • 1999External information search for banking services49 cited
  • 2001Electronic commerce opportunities for improving corporate customer support in banking in Greece40 cited
  • 2015Impact of Self Service Technology Quality on Customer Satisfaction: A Case of Retail Banks in Western Province in Sri Lanka28 cited
  • 2001Understanding adoption and continual usage behaviour towards internet banking services in Hong Kong23 cited
  • 2010Experience in internet banking and performance of banks21 cited
  • 2016The Contribution of Electronic Banking to Customer Satisfaction: A Case of Gcb Bank Limited - Koforidua17 cited
  • 2011E-BANKING PATRONAGE IN NIGERIA: AN EXPLORATORY STUDY OF GENDER DIFFERENCE16 cited
  • 2013An analysis of Internet Banking in Portugal10 cited
  • 2017Role of m-Banking for Indian Rural Consumers, its Adaptation Strategies, and Challenges: Consumer Behavior Analysis8 cited
  • 2014Factors Influencing the Adoption of Internet Banking In Kenya8 cited
  • 2021A Quantitative Research to Investigate the Relationship of Factors Affecting Employee1 cited