Integrating Informal Professional Development into the Work of Reference

Abstract

The dynamic environment of reference work demands that reference staff engage in ongoing professional development opportunities. The Bio-Medical Library at the University of Minnesota offers an informal, flexible, and highly interactive professional development program for those who staff the Reference Desk. The program, suitable for librarians and paraprofessionals at all levels of experience, combines a variety of opportunities, among them e-sessions on new tools, a review of basic Reference Desk competencies, a summer search camp, and a Library Staff Resources web site.

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