Transformational government

Marijn Janssen · William S. Shu

46 citations0/0 files storedInternational Conference on Theory and Practice of Electronic Governance

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E-Government and Public Services Public Policy and Administration Research Public Administration and Political Analysis

Abstract

So far, the transformation of public administration has been limited, with technology simply reinforcing its current structures. However, to realize adaptive, transparent, accountable, efficient and agile government providing demand-driven service provisioning at low cost, more radical changes are needed. In this light therefore, transformational government has often been identified as the next challenge for e-government.

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1993Process innovation: reengineering work through information technology 2001Developing fully functional E-government: A four stage model 1999Business Process Reengineering A review of recent literature 1974On Managing Science in the Systems Age: Two Schemas for the Study of Science as a Whole Systems Phenomenon 2007Electronic transformation of government in the U.K.: a research agenda 2008Moving from E-Government to T-Government 2000Towards an enterprise architecture for public administration using a top-down approach 2003Evaluating Electronic Local Government in the Uk

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