References

• 1993Process innovation: reengineering work through information technology4,378 cited
• 2001Developing fully functional E-government: A four stage model2,818 cited
• 1999Business Process Reengineering A review of recent literature295 cited
• 1974On Managing Science in the Systems Age: Two Schemas for the Study of Science as a Whole Systems Phenomenon225 cited
• 2007Electronic transformation of government in the U.K.: a research agenda221 cited
• 2008Moving from E-Government to T-Government160 cited
• 2000Towards an enterprise architecture for public administration using a top-down approach130 cited
• 2003Evaluating Electronic Local Government in the Uk103 cited
• 1995Best Practices in Reengineering: What Works and What Doesn't in the Reengineering Process66 cited
• 2000Evaluating the role of intermediaries in the electronic value chain49 cited

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