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Content Analysis as a Tool for Consumer Research
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Content Analysis as a Tool for Consumer Research (1992)Content Analysis as a Tool for Consumer R…Factors influencing touristic consumer behaviour (2021)Factors influencing touristic…Exploring the use of content analysis methodology in consumer research (2020)Exploring the use of content …Customer satisfaction measurement in hotel industry: Content analysis study (2009)Customer satisfaction measure…Gaining a Competitive Advantage by Analyzing Aggregate Complaints (1994)Gaining a Competitive Advanta…Content Analysis in Consumer Research (1977)Defensive Marketing Strategy by Customer Complaint Management: A Theoretical Analysis (1987)Product/Consumption-Based Affective Responses and Postpurchase Processes (1987)Content Analysis: An Introduction to its Methodology. (1984)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Customer Satisfaction Impact on Behavioral Intentions: The Case of Pizza Restaurants in Nablus City (2019)Preferred reporting items for systematic reviews and meta-analyses: the PRISMA statement (2009)Preferred Reporting Items for Systematic Reviews and Meta-Analyses: The PRISMA Statement (2009)Preferred reporting items for systematic reviews and meta-analyses: the PRISMA Statement. (2009)Social media content strategy for sport clubs to drive fan engagement (2021)Does ‘chicken soup for the soul’ on the product packaging work? The mediating role of perceived warmth and self-brand connection (2022)A hybrid multi-attribute decision-making model for the systematic evaluation of exoticism-themed retail spaces from the perspective of consumer experience (2024)A circumplex model of affect. (1980)Development and validation of brief measures of positive and negative affect: The PANAS scales. (1988)Development and validation of brief measures of positive and negative affect: The PANAS scales. (1988)Encouraging consumer loyalty: the role of family business in hospitality (2021)An Overview of Crisis Management in Hospitality Enterprises: The Case of Operating at an International Level Hotel in Adiyaman (2022)Managerial Practices and (Post) Pandemic Consumption of Private Labels: Online and Offline Retail Perspective in a Portuguese Context (2022)
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  • 2021Factors influencing touristic consumer behaviour137 cited
  • 2020Exploring the use of content analysis methodology in consumer research84 cited
  • 2009Customer satisfaction measurement in hotel industry: Content analysis study33 cited
  • 1994Gaining a Competitive Advantage by Analyzing Aggregate Complaints28 cited

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