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It’s never the same: the role of homogeneity in online services · Study

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ArticleIt’s never the same: the role of homogeneity in online services

Ángel F. Agudo-Peregrina2014

Article2014

It’s never the same: the role of homogeneity in online services

Ángel F. Agudo-Peregrina · Félix J. Pascual-Miguel · Julián Chaparro-Peláez

17 citations·0/0 files stored·Service Business

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Technology Adoption and User Behaviour Customer Service Quality and Loyalty Consumer Behavior and Marketing Influence

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References

1975Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research 2001Hedonic and utilitarian motivations for online retail shopping behavior 1985Problems and Strategies in Services Marketing 1997Interactive Home Shopping: Consumer, Retailer, and Manufacturer Incentives to Participate in Electronic Marketplaces 1997Exploring the Implications of the Internet for Consumer Marketing 2004The Four Service Marketing Myths 2004Whither Services Marketing?2006The effects of utilitarian and hedonic online shopping value on consumer preference and intentions

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2017The moderation effects of mobile technology advancement and system barrier on m-commerce channel preference behavior 2017Analysis of social factors and their relationship with perceived risk for e-commerce purchases 2017Moderating effect of socioeconomic factors and educational level on electronic purchasing in Colombia 2016The Effect of Income Level on E-Commerce Adoption

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2011EXPLORING THE INTERNET AS A UNIQUE SHOPPING CHANNEL TO SELL BOTH REAL AND VIRTUAL ITEMS: A COMPARISON OF FACTORS AFFECTING PURCHASE INTENTION AND CONSUMER CHARACTERISTICSarticle · 7 shared references 2011A service-oriented analysis of online product classification methodsarticle · 7 shared references 2013Cultural differences in online shopping behavior: Turkey and the United Kingdomarticle · 7 shared references 2005The Impact of Infusing Social Presence in the Web Interface: An Investigation Across Product Typesarticle · 6 shared references 2015Conjoint analysis of drivers and inhibitors of e-commerce adoptionarticle · 6 shared references 2010Post‐adoption online shopping continuancearticle · 6 shared references

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Year2014

Typearticle

Published2014-06-03

VenueService Business

ISSN-L1862-8508

Languageen

Citations17

Files0 public / 0

ShelfTechnology Adoption and User Behaviour

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doi10.1007/s11628-014-0249-7

openalex_workW2010637256

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