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Good for Samsung is Good for Korea: Image Restoration Strategies Used by Samsung After a Whistle-Blowing Corruption Scandal
16 references·1 citing·36 second hop
Good for Samsung is Good for Korea: Image Restoration Strategies Used by Samsung After a Whistle-Blowing Corruption Scandal (2011)Good for Samsung is Good for Korea: Image…Post-crisis communication and renewal: Expanding the parameters of post-crisis discourse (2006)Post-crisis communication and…Message strategies of Saudi Arabia’s image restoration campaign after 9/11 (2004)Message strategies of Saudi A…Gary Condit’s image repair strategies: determined denial and differentiation (2004)Gary Condit’s image repair st…Helping Crisis Managers Protect Reputational Assets (2002)Helping Crisis Managers Prote…A post-crisis discourse of renewal: the cases of malden mills and cole hardwoods (2002)A post-crisis discourse of re…Crisis in Organizations II (2000)Crisis in Organizations IIAn Empirical Analysis of Image Restoration: Texaco's Racism Crisis (2000)An Empirical Analysis of Imag…The Tarnished Star (1999)The Tarnished StarQueen Elizabeth's image repair discourse: Insensitive royal or compassionate queen? (1999)Queen Elizabeth's image repai…Ongoing Crisis Communication: Planning, Managing, and Responding (1999)Ongoing Crisis Communication:…An Analytic Framework for Crisis Situations: Better Responses From a Better Understanding of the Situation (1998)An Analytic Framework for Cri…Image repair discourse and crisis communication (1997)Image repair discourse and cr…Accounts, Excuses, and Apologies: A Theory of Image Restoration Strategies. (1997)Accounts, Excuses, and Apolog…A Critical Analysis Of USAir's Image Repair Discourse (1997)A Critical Analysis Of USAir'…Accounts, excuses, and apologies: a theory of image restoration strategies (1995)Accounts, excuses, and apolog…Organizational dissidence: The case of whistle-blowing (1985)Organizational dissidence: Th…Whistleblowing in Organisationen: Wenn Mitarbeitende auf Missstände aufmerksam machen (2021)Whistleblowing in Organisatio…Advances in Consumer Research (1992)Choosing the Right Words (1995)Impact of Past Crises on Current Crisis Communication: Insights From Situational Crisis Communication Theory (2004)Comparing apology to equivalent crisis response strategies: Clarifying apology's role and value in crisis communication (2008)The Handbook of Crisis Communication (2010)The Social Psychology of Organizations. (1979)Case Study Research: Design and Methods (1984)Sensemaking in Organizations (1996)Chaos and crisis: propositions for a general theory of crisis communication (2002)Mindful Learning in Crisis Management (2010)Crisis Communication in Public Organisations: Dimensions of Crisis Communication Revisited (2014)The New Rhetoric: A Treatise on Argumentation (1971)Population-based Post-crisis Psychological Distress: An Example From the SARS Outbreak in Taiwan (2010)The power of storytelling in public relations: Introducing the 20 master plots (2015)The Role of Corporate Reputation and Crisis Response Strategies in Data Breach Management (2018)Experimental and Quasi-Experimental Designs for Research (1963)Generalized expectancies for internal versus external control of reinforcement. (1966)The External Control of Organizations. (1978)Potential Predictors of Whistle-Blowing: A Prosocial Behavior Perspective (1985)Toward the Construct Definition of Positive Deviance (2004)Whistleblowing in Organizations: An Examination of Correlates of Whistleblowing Intentions, Actions, and Retaliation (2005)Using daily stock returns (1985)Yin, Robert K., Case Study Research: Design and Methods, 2nd ed. Newbury Park, CA: Sage, 1994. (1994)After the Fall: Reintegrating the Corrupt Organization (2008)Stakeholder reactions to company crisis communication and causes (2010)Effects of attributed responsibility and response strategies on organizational reputation: A meta-analysis of situational crisis communication theory research (2016)Reputation: realizing value from the corporate image (1996)Is the medium the message? Perceptions of and reactions to crisis communication via twitter, blogs and traditional media (2011)Crisis and Emergency Risk Communication as an Integrative Model (2005)Crises and Crisis Management: Integration, Interpretation, and Research Development (2016)“Too Good to be True!”. The Effectiveness of CSR History in Countering Negative Publicity (2008)Managing the Message: The Effects of Firm Actions and Industry Spillovers on Media Coverage Following Wrongdoing (2012)Understanding Attributions of Corporate Social Irresponsibility (2012)Stormy weather: testing “stealing thunder” as a crisis communication strategy to improve communication flow between organizations and journalists (2003)Crisis management and recovery: how restaurants in Hong Kong responded to SARS (2005)Why a concern for apologia and crisis communication? (2010)
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References

  • 1999Ongoing Crisis Communication: Planning, Managing, and Responding2,452 cited
  • 1997Image repair discourse and crisis communication1,401 cited
  • 1985Organizational dissidence: The case of whistle-blowing1,228 cited
  • 2002Helping Crisis Managers Protect Reputational Assets1,148 cited
  • 1995Accounts, excuses, and apologies: a theory of image restoration strategies872 cited
  • 1998An Analytic Framework for Crisis Situations: Better Responses From a Better Understanding of the Situation661 cited
  • 2006Post-crisis communication and renewal: Expanding the parameters of post-crisis discourse267 cited
  • 2000An Empirical Analysis of Image Restoration: Texaco's Racism Crisis240 cited
  • 2000Crisis in Organizations II178 cited
  • 2002A post-crisis discourse of renewal: the cases of malden mills and cole hardwoods171 cited
  • 1997A Critical Analysis Of USAir's Image Repair Discourse155 cited
  • 1999The Tarnished Star153 cited
  • 1999Queen Elizabeth's image repair discourse: Insensitive royal or compassionate queen?116 cited
  • 2004Message strategies of Saudi Arabia’s image restoration campaign after 9/11106 cited
  • 1997Accounts, Excuses, and Apologies: A Theory of Image Restoration Strategies.

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95 cited
  • 2004Gary Condit’s image repair strategies: determined denial and differentiation56 cited
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    • 2021Whistleblowing in Organisationen: Wenn Mitarbeitende auf Missstände aufmerksam machen7 cited