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Yield management: a human activity system
4 references·11 citing·43 second hop
Yield management: a human activity system (1997)Yield management: a human activity systemOperations management (2010)Operations managementThe world of waiters (1985)The world of waitersIn search of excellence: Lessons from America's best- run companies (1983)In search of excellence: Less…The Social Structure of the Restaurant (1949)The Social Structure of the R…How To Be a Successful Revenue Manager: A Case from the Marriott Turkey Cluster (2022)How To Be a Successful Revenu…Determinants of successful revenue management (2019)Determinants of successful re…A measure of revenue management orientation and its mediating role in the relationship between market orientation and performance (2018)A measure of revenue manageme…The turning points of revenue management: a brief history of future evolution (2017)The turning points of revenue…An empirical analysis of the effectiveness of hotel Revenue Management in five-star hotels in Barcelona, Spain (2017)An empirical analysis of the …Exploration of revenue management practices – case of an upscale budget hotel chain (2015)Exploration of revenue manage…Knowledge sharing in revenue management teams: Antecedents and consequences of group cohesion (2014)Knowledge sharing in revenue …A model for evaluating revenue management implementation (MERMI) in the hotel industry (2014)A model for evaluating revenu…Yield Management in the French hotel business: An assessment of the importance of the human factor (2011)Yield Management in the Frenc…Yield Management in UK Hotels: A Systems Analysis (1999)Yield Management in UK Hotels…Operations management research in the hospitality industry (1998)Operations management researc…The Behavioral Consequences of Service Quality (1996)Fairness as a Constraint on Profit Seeking: Entitlements in the Market (2000)Using thematic analysis in psychology (2006)Determinants of online hotel room prices: comparing supply-side and demand-side decisions (2019)Length of stay control: Is it a fair inventory management strategy in hotel market? (2020)A meta-analysis of hotel revenue management (2021)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Measuring Service Quality: A Reexamination and Extension (1992)An overview of revenue management in service industries: an application to car parks (2010)The structural and infrastructural decisions of operations management in the hotel sector and their impact on organizational performance (2014)Impact of operational activities on customer satisfaction in cafes and restaurants: A mediating role of infrastructural elements (2022)Structural Holes: The Social Structure of Competition (1995)Psychological Safety and Learning Behavior in Work Teams (1999)The Search-Transfer Problem: The Role of Weak Ties in Sharing Knowledge across Organization Subunits (1999)Effects of social media empowerment on COVID-19 preventive behaviors in China (2023)Systems Thinking, Systems Practice (1981)Advance Demand and a Critical Analysis of Revenue Management (2007)Multi-Criteria Decision Support (2008)Methodology for Creating Business Knowledge (2009)Research Methods for Managers (2012)Big data hedonic pricing: Econometric insights into room rates’ determinants by hotel category (2021)Air travel demand and airline seat inventory management (1987)The Theory and Practice of Revenue Management (2004)Special Issue Papers: Forecasting and control of passenger bookings (2005)Back to the future with IATA NDC? Critical turning points in the history of airline distribution (2018)Case Study Research: Design and Methods (1984)Case study research: Design and methods (1986)Embedded Case Study Methods: Integrating Quantitative and Qualitative Knowledge (2001)Profit Luenberger and Malmquist-Luenberger indexes for multi-activity decision-making units: The case of the star-rated hotel industry in China (2018)Forecasting hotel room prices in selected GCC cities using deep learning (2019)Data Envelopment Analysis (DEA) for Measuring the Efficiency of the Hotel Industry in Ecuador (2020)Gender and leadership style: A meta-analysis. (1990)Is the Resource-Based "View" a Useful Perspective for Strategic Management Research? (2001)Dimensionalizing Cultures: The Hofstede Model in Context (2011)Contrasting Correlates of Group Size (1958)The Psychology of Group Conflict and the Dynamics of Oppression (1993)It's Showtime: On the Workplace Geographies of Display in a Restaurant in Southeast England (1994)Consumers’ emotional responses to service encounters (1995)Perceived justice needs and recovery evaluation: a contingency approach (2000)Service behaviors that lead to satisfied customers (2000)An exploration towards a production theory and its application to construction (2000)A New Theory for Public Service Management? Toward a (Public) Service-Dominant Approach (2012)Lean and green – a systematic review of the state of the art literature (2015)
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References

  • 1983In search of excellence: Lessons from America's best- run companies4,442 cited
  • 2010Operations management1,792 cited
  • 1949The Social Structure of the Restaurant154 cited
  • 1985The world of waiters50 cited

Cited by

  • 2014Knowledge sharing in revenue management teams: Antecedents and consequences of group cohesion51 cited
  • 1998Operations management research in the hospitality industry46 cited
  • 2017An empirical analysis of the effectiveness of hotel Revenue Management in five-star hotels in Barcelona, Spain43 cited
  • 1999Yield Management in UK Hotels: A Systems Analysis40 cited
  • 2015Exploration of revenue management practices – case of an upscale budget hotel chain30 cited
  • 2017The turning points of revenue management: a brief history of future evolution28 cited
  • 2014A model for evaluating revenue management implementation (MERMI) in the hotel industry24 cited
  • 2018A measure of revenue management orientation and its mediating role in the relationship between market orientation and performance21 cited
  • 2011Yield Management in the French hotel business: An assessment of the importance of the human factor19 cited
  • 2019Determinants of successful revenue management19 cited

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2022
How To Be a Successful Revenue Manager: A Case from the Marriott Turkey Cluster
0 cited