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A meta-analytic review of opportunism in exchange relationships · Study

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ArticleA meta-analytic review of opportunism in exchange relationships

Jody L. Crosno2007

Article2007

A meta-analytic review of opportunism in exchange relationships

Jody L. Crosno · Robert Francis Dahlstrom

219 citations·0/0 files stored·Journal of the Academy of Marketing Science

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Customer Service Quality and Loyalty Management and Organizational Studies Social Power and Status Dynamics

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References

2011External Control of Organizations: Resource Dependence Perspective 1965Inequity In Social Exchange 1980Agency Problems and the Theory of the Firm 1979The External Control of Organizations: A Resource Dependence Perspective 1987Developing Buyer-Seller Relationships 1964A Behavioral Theory of the Firm 1985The economic institutions of capitalism firms, markets, relational contracting 1991Comparative Economic Organization: The Analysis of Discrete Structural Alternatives

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2014The effectiveness of contractual and relational governances in construction projects in China 2021Persuasion Knowledge in the Marketplace: A Meta‐Analysis 2013Buyers’ perceived switching costs and switching: a meta-analytic assessment of their antecedents 2016What is dark about the dark-side of business relationships?2015Relational norms and collaborative activities: Roles in reducing opportunism in marketing channels 2018

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2012Toward understanding passive opportunism in dedicated channel relationshipsarticle · 19 shared references 2018Is the theory of trust and commitment in marketing relationships incomplete?article · 18 shared references 2015Are information asymmetry and sharing good, bad, or context dependent? A meta-analytic reviewarticle · 17 shared references 2007Norms- and Control-Based Governance of International Manufacturer–Distributor Relational Exchangesarticle · 16 shared references 2001A History of Network and Channels Thinking in Marketing in the 20Th Centuryarticle · 15 shared references 2006Do exchange hazards always foster relational governance? An empirical test of the role of communicationarticle · 15 shared references

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Year2007

Typearticle

Published2007-12-07

VenueJournal of the Academy of Marketing Science

ISSN-L0092-0703

Languageen

Citations219

Files0 public / 0

ShelfCustomer Service Quality and Loyalty

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doi10.1007/s11747-007-0081-x

openalex_workW2011033544

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